Car Dealer Check

Monument Chevrolet

When my wife and I were looking for a new car, she demanded that it have OnStar, so that required me to buy a GM product. So, we looked at the cars at Monument, Champion Chevrolet, and Davis Chevrolet. At Champion, we entered the showroom and had to wait approximately 10 minutes before someone approached us to ask if they could help.The salesman took us to his cubicle and then went to visit with his manager. 30 minutes later, he was ready to show us his cars. At Davis, we were quickly greeted and shown the cars that we were interested in. But when we asked for a printout of their pricing on one car, the salesman refused to provide one. By comparison, Monument immediately greeted us, showed us the cars, and provided a print out of the cost of the car within a comfortable 1 hour visit. We bought at Monument primarily because (1) we were treated with respect and courtesy; (2) better pricing; (3) a belief by both me and my wife that Monument wanted us to do business with them. A. Sullivan

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