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I bought an escape from SPIRIT FORD and I had some rather specific options that I wanted on it this time around… this dealership was not my first stop… I went to friendly where I bought my first escape and they said that the car I want dose not exist and I can order one and I would have to pay $500 more and it would also require $2,000 non-refundable deposit! And wait 6-8 weeks… so I decided to look around other places. I called spirit and they wanted me to come in and go over options. They in fact found the one I was looking for and that if I wanted to order one I would not have to pay more… My sales person Adam was very nice was up front with every thing that he could do for me and how long it would take to get it here… Also I have had great luck with there service dept as well.