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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Sadie
My Northampton Honda reviewCompany sold an “extended warranty” that never was for $2,235! Ownership unwilling to make it right!
Lia Honda took our trade in and sold us a 2007 Kia Spectra in 2008. I recently traded the Kia in on another vehicle. The Kia did not hold it’s value (2 years later it wasn’t worth half of what we paid for it…NEVER BUY A KIA!!) but that wasn’t necessarily Lia Honda’s fault (other than the knowledge that they were selling us a crapy car). The entire sales experience was a joke…but that’s not the worst of it…
FRAUD WARNING!
Lia Honda sold an “extended warranty” for said Kia in the amount of $2,235. The warranty was sold as “kicking in” after the 60,000 mile Kia manufacture warranty expired. When I sold the car, I went to refund the warranty as it was never used and the car only had 61,000 miles on it. To my surprise, I learned that the warranty was written from mile 0 – 50,000 and 72 months. Basically, it was less than the manufacture warranty offered by Kia.
I contact Lia Honda for the paper work (which was never provided during the original sale) and to discuss the fraud. The manager agreed that we had been swindled. (Of course under different management). The GM agreed we had been robbed. Neither were authorized to refund the stolen funds. They brought the issue to the owner who offered to sell me another car at cost….
That was it. I am unwilling to purchase another car from LIA HONDA and would like a refund for the fraudulent warranty.
After significant research we have found Lia Honda’s prices (even at cost) are unreasonable. Why would we support a business that STOLE from us? Hopefully, Lia Honda’s owners will see the light before lawyers get involved and I will have better news to report, like they are interested in changing their reputation for poor customer service and defrauding customers.
Beware!
The sales experience was in-kind to the fraud…. price increased well into negotiations and the car was not repaired prior to customer pick up. Brought the car back 5 times for same repair. Never fixed the “swishing noise” behind the dash…. was told that’s the way Kia’s were built. Brought the poor service up to the “new manager”….. was told they were sorry but nothing could be done.
Honestly – I am not a complainer. We have recently just purchased a car from Jerry Rome Nissan and couldn’t have had a better experience. This is the 7th car I have purchased in my life….. and I have never had such a horrible experience, never been stolen from, never been lied to like I was at LIA HONDA!