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This dealership is a waste of time! The staff is rude, pushy and very unethical in their business practices! After wasting 4 days of our time by toying with us and refusing to give us our trade-in evaluation (the amount they were willing to give for our trade), they finally made a workable deal that we all agreed upon, however once I was in the finance office signing away I noticed that they changed the amount (lower it) on my trade-in without my prior knowledge! When I spoke up about it Casey Williams (a manager) proceeded to scream in my and my husbands face and swore at us. We walked out and ended up taking our business elsewhere to a dealership with morals who treated us with the dignity and respect that we deserve! Seriously, do NOT waste your time with Olathe Toyota! It turns out we aren’t the only victims of this vicious behavior so be warned!