Convenience, Savings and Selection at Faulkner Toyota; when it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest Toyotas and Pre-owned Vehicle Inventory selections to its Philadelphia, PA area customers, backed by outstanding service. Come down today and experience preferential treatment.
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I have been a loyal customer of toyota. I however had one positive experience at this dealership for servicing my vehicle. I received the run around and was promised at least three times that I would receive a followup phone call or status. Never got one call. It has been a year since the issue was brought up and to date not even a call. When I send my written complaint, I get the same response that customer service is 100% a priority (auto response), but no one cares to look into the issue. I’m a realist. If they called me to say…can’t be done, i would be okay. But no one followed through.
Totally agree. Service department is the worst. Rude and inept. Sales dept. however is a different story. Buy there, service elsewhere.
Great experience, would recommend my friends and family. john brenner was very good to us!
My easiest sale ever. Would recommend family and friends. Outstanding client service, and my sales rep was professional in a big way.
Dealership was clean, everyone friendly and professional. That’s important to me, not to mention, I got a great deal.:o