Colonial Honda is a Honda Dealer, Serving the Richmond area in Virginia. Honda Parts, Auto Service, and Financing
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We corresponded by email. They promised a price and we agreed. I left work 2hrs early for a scheduled pick up and paperwork.
Upon arrival not only was the vehicle ready neither was the paperwork. We waited 30 min before they put paperwork in front of us. The price increased 3100.00 from the agreed upon price. I reminded them of the agreed upon price they returned with the correct price put now switched up the term. I would never go here or recommend anyone. Buyer beware of this place. The worst experience by far.
I have purchased over 12 cars in my lifetime and never had such a terrible experience.
You have been warned 4/3/13
I went here to look at a used Civic SI. The salesman came out and was high pressure from the strat. I told him that I used to sell cars and just wanted a good deal, he got mad and fussy and extremely rude. He said in a condesending voice, “I do this for a living”. i told him well maybe you should try something else. He walked away from me and said, “have a good day very loud”. I stated in my loud voice, Oh I will…I called the manager and he was genuinely sorry but he said “well, I dont wanna get him in trouble”. I asked well why not? You lost a sale from me because of this guy. Never go here. My wife and I went to Mechanicsville Honda and they know how to treat you right. we got a good deal and the most for our trade in.