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This dealership is a rip off:
The finance manager and the sales team are all teamed up. Be very careful when you go to the finance guy, he will keep you busy talking nice things..bla..bla…and he will keep passing you the papers to sign one after the other….and the trick is, he will explain you about the warranty and he will tell you it’s not mandatory to buy them and if you don’t want to buy them it’s completely Ok…and then he will pass a piece of paper, make you write in your own words saying you decline to buy any warranty and he will keep that paper aside…finally he passes a big sheet of paper which is the main sheet which includes all the price details…be very careful when you sign this paper…..after I signed this paper I walked out of the dealership and later realized he had included the warranty price close to 4k which I thought I had declined. The paper where I had signed decline all warranties, that piece of paper wasn’t even there in the set of copies they gave me. Which means they make you sign in a piece of paper “decline all warranries”…and mislead you. This is just to divert your mind. Then I tried calling them multiple times they didn’t even bother to respond and when I walked in there they pretended as if they do not know anything about this….They are nothing but liars and cheaters… Please stay away from this dealership.
Stopped by Livermore Ford today. Everyone was very friendly and helpful. Store is clean and well organized; plenty of cars and trucks to choose from… they even have a huge selection of fleet type trucks that are pretty cool. There is a little bit of construction going on down the road (Kitty Hawk) from the store, be sure to use the 84/Airway Blvd exit instead of Portola. If you are looking for a Ford or a used car, I would highly recommend these guys.