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Overall experience at purchase/trade time was great. Signing paperwork was painless did not try to oversell or pressure into any optional items. Hoping service work is as great as their sales team.
Having bought my last 2 cars from Basil Ford, I’m very pleased with the dealership. They are friendly, professional, and accommodating. Their Service Dept is very efficient and I’ve never had a problem with any service I’ve had done. They go out of their way to explain fully any problems or what is being done to my car. I had occasion to use the shuttle service my last trip there and was instantly comfortable with both of the drivers, their driving capabilities, and their friendliness. My salesman, Norm, was very helpful in finding the exact car I wanted when I bought my car, and I always felt I was treated respectfully.