AutoFair Honda in Manchester, NH treats the desires of every consumer with utmost concern. We understand that you have highest expectations, and as the top-rated car dealer in southern NH, we thoroughly enjoy the opportunity to meet and exceed those standards 100% of the time. Please allow us to exhibit our dedication to your satisfaction and an excellent purchase experience! Our knowledgeable sales staff is eager to share its enthusiasm and generosity with you.
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Went to AutoFair Honda on 8/23/09 to look at a Civic as I had a professional referral to the managers (had narrowed it down to that and one other car). Have a truck that qualifies under the Cash for Clunkers (CFC) program although no urgency as the trade in value was close to that. Very thorough shopper and had done research on the internet. When we arrived the salespeople were waiting in line out front (for “ups”). Salesperson did not have good product knowledge with different versions of the car — we were ready to buy if they could bring in a less expensive version from another lot. She implied that the car had to be taken from inventory for CFC which is not true. As soon as she saw we were prepared, went to get another salesman (common tactic for high pressure sales). We would consider the models on the lot but then found they had inflated the MSRP by $720 according to the national car sites including Edmunds (this is called “pack” and is considered highly unethical). When questioned on it, salesman became upset and spouted every cliche in the book. Gave him a written offer based on national figures which he refused to consider. Just as well as if the offer had been accepted it would be standard practice to try to inflate the interest rate and charge a bunch of junk fees.