When my wife and I were looking for a new car, she demanded that it have OnStar, so that required me to buy a GM product. So, we looked at the cars at Monument, Champion Chevrolet, and Davis Chevrolet. At Champion, we entered the showroom and had to wait approximately 10 minutes before someone approached us to ask if they could help.The salesman took us to his cubicle and then went to visit with his manager. 30 minutes later, he was ready to show us his cars. At Davis, we were quickly greeted and shown the cars that we were interested in. But when we asked for a printout of their pricing on one car, the salesman refused to provide one. By comparison, Monument immediately greeted us, showed us the cars, and provided a print out of the cost of the car within a comfortable 1 hour visit. We bought at Monument primarily because (1) we were treated with respect and courtesy; (2) better pricing; (3) a belief by both me and my wife that Monument wanted us to do business with them. A. Sullivan
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Scott L.
My Monument Chevrolet reviewThis was one of my best vehicle buying experiences ever. Scott L. the sales person I delt with was very knowledgeable, informative and helpfull. We wentthrough several things to determine what I was looking for. Then we went through the process of finding a vehicle that fit my needs. It was then that we started discussing price. I would highly recommend not only this dealership but this salesperson. He will make your buying experience very worthwhile!
Wow, we’re glad to hear that your experience with us was so positive! At Monument Chevrolet, we always strive to go above and beyond each customer’s expectations, and we’re thrilled that you felt you experienced this first-hand. We also try our best to make sure every customer leaves with the vehicle that’s right for them, and we’re happy to hear that Scott was able to help you achieve this. Please visit us again soon, and don’t forget to check us out on Facebook and Twitter! Sincerely, Bryan Hardman, (713)-580-1600, [email protected].