Welcome to St. Charles Buick GMC! Brand new Store with Great New Car Prices Sales (630) 524-2837 ~ Service (630) 524-2758
Welcome to St. Charles Buick GMC!
We are your premier St. Charles Buick, & St Charles GMC dealer. We are located in Saint Charles, Illinois, and conveniently located off of East Main St, just minutes away from Chicago and Aurora. As your Chicago Buick, Chicago GMC dealer, your Aurora Buick car dealer, & Aurora GMC dealer; you can expect to find the vehicle that best suits your needs, and if you need help, our friendly and knowledgeable staff is on hand to answer all of your questions or concerns.
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St.Charles, illinois Pontiac Buick GMC Sold me an 2008 GMC acadia Certified Used with an Extended warrenty for 48 monthsor 48,000 mi. total.I paid extra for the truck since it was a certified vechical through general motors.In november of 2010 I had service performed at a diffrent dealer and this dealer told me my truck did not show in the factory computer as GM Certified and my warenty extention was not in the computer so I called GM to file a complaint( GM service request # 71-892111388, I have been fighting With Marvin & Steven the District Specialist at General motors since 11/22/2010 and as of 02/02/2011 they have not done anything but play phone tag to date.i even faxed GM my window sticker which states my truck is certified Used and GM agreed i have the proper paperworkbut said St. Charles GMC bought this truck at a GM Buy Back Auction. This truck was previously bought back from the first owner in Peakin,Illinois for lemmon law many service failure problemens in first 5 months it spent more time in for repair at service dealership.the wors part is that General motors will not help me to make this problem write. Kevin very dissatisified coustumer.BAD BAD GENERAL MOTORS!!!!!!!!!!!!!!! This dealership is under investagation by delores rodman at lisa madagen office of Illinois Attorney General 1-312-814-3811
I HAVE BEEN A CAR BUYER FOR OVER 30 YEARS AND THIS DEALER HAS BEEN THE BEST EXPERIENCE I HAVE EVER HAD, VERY KID FRIENDLY AND MAKE THE DIFFICULT CAR SHOPPING EXPERIENCE REALLY FUN AND ENJOYABLE
I bought a 2009 sierra and sold a 2001 sierra as well as a 2004 yukon xl on Thursday to these people. The truck was to be bought for my company for tax purposes and my trucks bought by them outright. I did not have all the company paperwork but they wanted me to take the trunk home thursday so they kept my trucks and told me to bring in info saturday. I did but they said there financial guy was sick i would have to return monday. Monday i returned and they had put the truck in my name. Taken my titles, issued me no checks for said my vehicles (or trade in credit) as well as takinking it upon themselves to switch from gmac 0% financing to a no name bank at 7% financining (my credit is 758). Now i have no option but to file a co,mplaint with the BBB, Attorny General, and hire a lawyer to try to get the money this dishonest outfit owes me
Wrote a contract for car to be delivered in 3 days, they took my clunker, took my GM card money, 3 weeks later no car. Called general manager 3 time he never returned my calls.
Was told he owns the place and I got the impression he does what he wants. They did offer me another car for 800 more dollars and I agreed……could not deliver that either.
Finally got hold of general manger and he said come get my clunker….they could not find me a car……..BTW I was payng cash. I had to call GM card and get my money restored to my acct.
Went to another dealer and he got the car in 2 days and I purchased for $1,000 less than the quote I had from St. Charles