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I have bought several (5) Porsche’s from this dealership, and after proving I was a very good customer, one would think they would give me a “fair” price for a new Porsche Panamera. Porsche mark-up is 11%….. Instead they decided to think short-term and be Greedy!!
I went down the street to Rizza, where I never did business before, and I received a substantially bigger discount. Rizza is smart and wants my long-term business… They are a very nice dealership with a great service department as well.
Stay away from Napleton, they will be your best friend as you walk through the door, but once you do, they will stab you in the back…..
This Dealership sells fine cars but don’t be fooled, they’ll do anything to make a quick sale even it means going back on their word.
After finding a nice 2006 BMW Z4 on the internet, I drove over 2 1/2 hours to the dealership to negotiate the buy. We could not come to terms initially but I followed up with phone calls to the manager and sales person Rick Schneider. Two days later, I finally brokered an agreed upon price on the vehicle with the sales person and offered to make a deposit via my Visa, he explained that this was not necessarey, he congratulated me and said just drive down to complete the paperwork and payment. When I arrived, Rick informed me that they sold the car to someone else. I was shocked! We had a verbal agreement on the sale only hours prior and he assured me the car would be on hold waiting for me. Apparently, another buyer came in after I had called and they wanted to make a quick sale.
Over the course of 3 days I worked with this dealership to try and broker a deal. Initially, negotiations were fine, but in the end when they give you their word – trust me, it means nothing. You think may be negotiating with reputable people but you’re not. After complaining to the sales manager, he just backed up his sales person and sent me on my way.
I DO NOT recommend doing business with this dealership.
Michael
Milwaukee, WI