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Welcome to Valley Motors Subaru! Located in Cockeysville, Maryland, Valley Motors Subaru is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Valley Motors Subaru a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Subaru, you’ve come to the right place. Call 888-697-6408 for your No-Obligation Internet Price Quote from our Internet Department.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Shady
My Mercedes of Hunt Valley reviewNever purchase any vehicle from Valley Motors. Run, do not walk away from this business.
I purchased a Mercedes-Benz 2010 E 350 Certified Pre-Owned on 12/4/13 and did not receive all the service records on this car. They replaced the headrest on 10/25/13 and did not disclose this. I learned about this only recently. No paperwork on this was given to me at purchase.
I now have an exploded driver’s side headrest and SRS failure in both headrests – left and right. The car is unsafe. They refuse to do anything.
Another dealer replaced the headrest on the first attempt to repair. On the second attempt, they gutted the car and found foreign intrusion on the wiring harness.The cost to repair is $7000. Valley Motors said I did this to the car. I did nothing to damage this car. I found out the headrest had been replaced By Valley Motors before I purchased it so the problem existed and they missed the correct repair.
I called Valley Motors and asked why did they not disclose this repair to me at purchase? They do not answer. I asked Valley Motors why did they replace the headrest? They do not answer.
I called the owner of Valley Motors and left a message. The General Manager called me back and told me to never call the owner. I again asked him those questions. No answer.
I am forced to drive an unsafe vehicle everyday on the road.This business is not to be trusted in any way. One can not afford to buy a vehicle from them and be unsafe and risk your safety.