Marquardt of Barrington, Illinois is only a few minutes from Chicago making us your leading
Chicago Buick GMC
and Schaumburg Buick GMC dealer featuring a full inventory of quality, competitively priced new and used cars trucks, and SUVs. View our hours and directions page to see how a short drive from anywhere in the Chicagoland area can save you time and money, making us your preferred new and used
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jay
My Marquardt Buick Pontiac GMC reviewI leased a 2011 Regal…Jay was wonderful…he answered all my questions…was very thorough at delivery…he was a real pleasure to work with. I am very happy with my car!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Ray linneman
My Marquardt Buick Pontiac GMC review:)I was very impressed with this dealership. It was so easy to buy a car, no pressure from the salesman Ray Linneman. I hope the service experience is as good as the sales experience. I was referred by a friend that said there service is second to none. Thanks Marquardt!:)
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2008
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Vehicle make
saturn
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Service Technician
My Marquardt Buick Pontiac GMC reviewLike earlier review, I purchased a certified vehicle with damage that was not disclosed by dealer but they agreed to repair after we pointed it out. Instead of repairing properly they tried to “rig” it to make it appear fixed and did more damage in the process. Not usually a reviewer but would like to save others the trouble I had. Buy somewhere else
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2001
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Vehicle make
Buick
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Service Technician
Regal
My Marquardt Buick Pontiac GMC reviewI want to thank the service department at Marquardt of Barrington.
I had several warning lights on my dash (ABS and Traction Control and something else) and had taken my car to a couple service places. I had been told that there were several sensors and a wheel bearing that had to be replaced, and that it could cost $700 – $1200 to fix these things. I couldn’t afford that. Normally I wouldn’t go to a Dealer since everyone tells you they cost too much for service, but at this point I had nothing to lose so I took it in to the dealership.
They told me there was nothing wrong with the wheel bearing hub or the ABS sensor. There was a loose ground wire causing the warning lights to come on!!
Total Cost= $180.
Taking your car to people who know what they are doing?= Priceless!!
Thank you Mike and Kurt in the service department!
Carol
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Name of Your Salesperson
Tim
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Would you Recommend this Dealership
Yes
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Did you purchase from the Dealership
Yes
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How did you first contact the Dealership
Walk-In
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Pressure from salesperson to "Buy Now"
Low
My Marquardt Buick Pontiac GMC reviewI purchased a GM certified G6 from Marquart of Barrington. I traded in my 3yr old lease (which I also purchased from Marquart). The sales experience was great. The staff has always been friendly and goes above and beyond what I would expect from a dealership. Service for regular maintence is top notch. The car has been great.:)
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2002
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Vehicle make
Buick
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Service Technician
My Marquardt Buick Pontiac GMC reviewThe technicians at this dealership admittedly missed a serious problem worth $400 with my car before selling it to me, and now I am stuck with the bill. This indicates to me that they were either not as thorough as they could have been checking the car before selling it to me, or they are not being completely truthful with me.
Either way their technicians made feel as if it was my fault for not checking the car thoroughly enough myself in the first place. Note that I took this ot another GM dealership to fix the problem, and they told me the problem had to start before I bought the car. Most people I ask agree that they should have taken care of this problem at Marqaurdt, and most people tell me it is very unlikely they did not know about this mechanical problem while they had the car. The problem was a very loud noise coming from the rear on sharp turns. When I tested teh care I didnt take a sharp turn because I followed the route the sales person told me to follow to test the car. As you can imagine there were no sharp turns in the suggested path.
Either way, Marquardt will not pay for the repair. Beware of how they repair your car. Obviously they miss critical things that can be costly to you down the road. And don’t waste your time calling GM, they won’t do anything to help you.
My suggestion, buy FORD and stay away from this place. Also please let me know through this forum if you have dealt with them, and if you have had negative responses or experiences, and if you are Hispanic. I am researching their level of customer care with Hispanic customers. Thanks.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tim Holloway
My Marquardt Buick Pontiac GMC reviewThis is the 4th car that I purchassed from this dealer. I love the free carwash.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2008
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Vehicle make
Pontiac
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Service Technician
Matthew
My Marquardt Buick Pontiac GMC reviewService At Marquardt is the best! I brought My Torrent GXP in for a light noise that was really irritating when it happened, Matthew gave me a car to drive while the shop checked out my noise and fixed it. No muss no fuss! everything went really smoothly and they all have great personalities. I was very satisfied with my service there, for the first time in a long time. No one in the area even comes close! Believe me, I’ve tried most of them.:D
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tim McIntyre
My Marquardt Buick Pontiac GMC reviewI thought everyone should know about the excellent service and friendly atmosphere at such a great dealership. A rare find!