We have all witnessed the ongoing devastation overseas, it seems that every hour brings a new challenge to the people and government of Japan.
Please help make any donations you can through the Lexus/Toyota Red Cross National Disaster Relief Fund established by Toyota.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Leonardo
My Lexus of Greenwich reviewDid my research on a preowned IS and found this dealership had the best price coupled with sales service. The sales team in the preowned center was amazing. They answered all of my questions and need up coming through with all that was promised.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Scott, Katie
My Lexus of Greenwich reviewI had the BEST experience I’ve ever had when purchasing a new car. Scott and Katie took care of everything, they helped me decide which features and options would be the best for me. They helped me with financing and continue to check up regularly to make everything’s going well.
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Dave
My Lexus of Greenwich reviewCustomer service has been bad terrible since my purchase. I can say that the buying experience was good.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Jay
My Lexus of Greenwich reviewWords are not literally describe the great, easy experience I had a Lexus of Greenwich. The sales staff was courteous and professional, the dealership was impeccable and have a lot of great choices and they have a very no-hassle kind of attitude when it comes to financing and purchasing. There’s not much else I can say, the experience magnificent.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Jay G.
My Lexus of Greenwich reviewMy wife and I did quite a bit of shopping when looking for a new family car. We finally chose Lexus because of the customer service at Lexus of Greenwich. The other places we looked at were so high pressure, pressuring to sell something as soon as we got to their dealership. The people we met at Lexus of Greenwich were friendly and courteous. I definitely expect something long term with the people from Lexus of Greenwich.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Dave
My Lexus of Greenwich reviewI walked into Lexus of Greenwich for more information, not knowing that I would be driving off the lot the same day. The sales staff treated me like royalty. I received help from more than one employee and I even got a follow up via e-mail. I even get reminders for oil changes. It’s like they’re an addition to the family. My experience was great and I am happy I went there.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Lexus of Greenwich Staff
My Lexus of Greenwich reviewLexus of Greenwich provided outstanding customer service. Our salesman was very professional, knowledgeable, helpful and friendly. There was no pressure sales tactics and overall it was a very positive experience. I would highly recommend Lexus of Greenwich for your next automobile purchase.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
No
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Dave
My Lexus of Greenwich reviewI have not bought yet, but believe I will. I can only comment on how I was treated while I looked. I too was directed to the used lot (like another review I saw), but I asked specifically to look at used cars…she was friendly about it and gave me easy directions to go 3 blocks down to the used lot. However, on the way you pass the service area with several cars for sale out front…which was a bit confusing. Once I got there Dave came right outside and greeted me…he was very poloite and friendly. He expediciously showed me a few options and allowed me to test drive the vehicle. H eseemed concerned about getting me the best car for my needs. He gaciously took me on a quick tour of all the features before we left. After the drive he went over a few options with me (no pressure at all). He was very knowledgeable about the car, the financing options, warranty, etc. The used car building was very outdated inside, and the other two employees in there didn’t even look at me or say hello….which was a bit odd. Overall, it was a pleasant experience.
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Leo
My Lexus of Greenwich reviewI have had nothing but amazing experiences at the Lexus of Greenwich Dealership from the Sales dept to the Service dept. The exceptional service manager is exceptional. He is very honest and accommodating and on both occasions I have brought my Lexus in for servicing. I would give all of the employees at Lexus of Greenwich the highest possible rating and I would also highly recommend this dealership, as I have had exceptional service with them in both sales and service.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
My Lexus of Greenwich reviewRick Brogan was a joy to work with. He was prepared and positive, yet not high pressure. We had a specific car that we were interested in looking at, and he had it ready, along with all the research needed to make us feel comfortable with the deal. It was a very enjoyable experience. Our friends suggested we work with Lexus of Greenwich and it was worth the drive to Greenwich.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
My Lexus of Greenwich reviewTom Cassavale is a skilled and knowledgeable sales professional. He quickly provided detailed information on all questions we asked and without undue pressure. We are very confident that we obtained our new vehicle with the best price possible and are quite pleased. Overall our Lexus purchase was a great experience. Thanks!!!
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
My Lexus of Greenwich reviewWe found the staff at Lexus of Greenwich to be very professional in all their dealings with us. The sales staff has thorough knowledge of their vehicles which enables an easier decision making process. They are prepared to go the extra mile to ensure customer satisfaction. The deal process went smoothly and efficiently with no surprises. Our salesman went above and beyond to make our car buying experience very rewarding and satisfying.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Eric Pagan
My Lexus of Greenwich reviewMy sales rep was great – very knowledgeable and easy to work with. The finance manager was respectful and very helpful in getting the deal finalized. All and all, it was the best car buying experience I have had. I would, and have, recommend Lexus of Greenwich to others. I look forward to continuing business with them in the future.