Take a look at our newly updated May Specials here. Welcome to the Mark Miller Subaru website, where you can browse our entire inventory of new Subaru vehicles and used cars at our Salt Lake City, Utah Subaru dealership and Sandy Utah Subaru dealership. Come visit us to test drive a vehicle, speak to one of our experts, or discuss financing options. We provide quality vehicles from Subaru to greater Salt Lake City, Park City, Bountiful, Murray, Sandy, Layton, Ogden, Tooele, Provo and Orem Utah. Mark Miller Subaru is the premier Subaru dealership in Salt Lake City Utah.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Durell/ Ty
My Larry H Miller Group Subaru reviewI stopped by to inquire on lease options for a Tribeca. The experience started off poorly due to a salesman that wouldn’t help me. He was talking on his phone and apparently didn’t need the business. I was then approached by Durell, he was very friendly and didn’t use the typical salesman tactics that I’ve experienced in the past. When the deal came to financing I went over the numbers with Ty and he was very honest and answered a lot of questions for me. Ultimately, I didn’t close on a deal today but I do plan to go back in the future. I can’t vouch for everyone there, but I would happily refer anyone to the two gentleman I had the pleasure of working with today.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Dennis
My Larry H Miller Group Subaru reviewWow did I have the worst experience ever at LH Subaru!! I saw a Outback I liked on their website. I went and asked about it and the salesman said “its sold” never bothered to check or anything. Like he just knew there was no such car. I told the salesman up front what kind of car I was looking for, the price I was looking at, and the payment I was looking for.
We did a test drive and then he wanted to get me to sign finance papers. I told him I’m not signing up for financing when he couldn’t get me the price of the car. He went and had a pow wow with his “bosses” came back and offered me 6k more then I told him I was willing to pay. At this point I stood up to leave and had to argue with him to give me back my car keys for my car. (He had them when he was appraising my car) He said we could look at another Outback that was a little less. This was only 1.2k more then I was willing to pay for a car that was a year older. He argued for a hour with me, trying to change numbers by adding money to the trade in and taking it from the car but I’m no dumbie it was the same deal he was just trying to confuse me with math and it didnt work.
Finally he gets his boss to start in on me that they are doing me a HUGE favor cause they are only making 3 dollars on the car at the price they are offering me. He offered me a 3 dollar discount on a set of floor mats. I told him I’m no idiot there is no way you making 3 dollars on the deal and your insulting me by even implying that’s the truth. I DEMANDED my keys and left.
Incidentally the VIN to the “good deal” Outback on the website isn’t to that car anyway. My insurance man was pricing insurance for me on the Outback and that VIN belongs to another car. So if you see a great deal on their website on a Outback just know that that car is bait to get you into the lot so they can get their hooks into you.
Tomorrow when the Attorney General’s office is open I am going to file a complaint as the bait they post on their website is most likely illegal, I know its UNETHICAL!!