Bankston Honda
, is the Dallas winner of the prestigious Honda President”s award. We serve the Dallas, Fort Worth, DFW Metroplex
areas. Our commitment to you is to exceed expectations with expert Honda Service
in Dallas
, and providing exceptional new
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My first contact with Bankston Honda was with Chelsea Russo over the phone. She was very friendly and helpful. I told her that I was looking for a ‘tango pearl red’ 2009 Honda Element EX with satellite linked navigation. I also told her that this was exactly how I wanted the vehicle, and that I was looking around in several different states with several different dealerships to buy it. She told me that she would search for the vehicle and contact me again soon. She called me within the hour and told me that she hadn’t found it yet, but would keep looking and keep me updated. She checked in with me every few days, and found the vehicle about a week later. I had been speaking to about 6 different Honda dealerships, and Chelsea was the only person who called to check in with me- and was the only person to find the exact vehicle I wanted after several other Honda dealerships told me that “that vehicle doesn’t exist,” or “you need to choose different colors/options.”
After she found it, I went to the dealership and she directed me to Scott Pruettiangkura to further discuss the sale. Scott was very knowledgeable and friendly. I was very nervous before going to the dealership to buy the vehicle because this was my first time to buy a brand new car by myself. However, I had just graduated college and been hired as a teacher so I qualified for Honda’s recent college graduate program. This gave me a 5.99% interest rate and 90 day payment deferment. Scott also gave me a great price on the car. I was trading in a 2002 Honda Civic, and got a good amount for my trade. We completed the deal and I was told the vehicle would be in the next week. The next day, Scott called and said the vehicle was no longer available because the other dealership had sold the vehicle. However, after checking with me, he immediately ordered a new one to be built and it arrived at the dealership after about 2 weeks.
After it arrived, I went to the dealership and completed the sale. The car had 3 miles when it was given to me. Scott spent a lot of time showing me all of the different features and answering all of my questions. Even after the sale, I have emailed Scott with different questions and he has been very prompt and helpful with his reponses. I love my Element, and am very glad I chose Bankston Honda. If you go to this dealership, ask for Chelsea or Scott and you will be well taken care of.
I had a great experience too! Sales person is James Forest. This is a dealership that Honda should be proud off. Don’t go to John Eager! The worst experience I ever had.