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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Don
My Jim Ellis Hyundai reviewMy experience with the dealership on Peach tree Industrial Blvd in Atlanta was dreadfully horrible. The sales person was great, but ….. After coming to terms with the sales person (we choose our car on a visit, I told the sales person of the financing I can get from my Credit Union, and the price I was willing to pay) over the phone after visiting their sales lot, I drove over to the dealership to seal the deal. Since the dealership offered a lower rate than my CU, I told them I would use their financing. I filled out all of the paperwork in my first 1/2 hour there. Then waited for another 45 minutes for the credit office to bring me into their office. I signed all of the forms, then the credit person gave me the finance papers and my percentage rate was 1.24% higher than quoted, and .24% higher than my CU offered. When I objected to the changed rate, the credit manager asked if I would sign if the rate was reduced to equal what the CU offered.
If that’s not bait and switch, I don’t know what is. Be very careful when dealing with these folks. Read every detail carefully because the final paperwork may not match what you were told.
I left the office and asked the credit person to make sure my signed paperwork was destroyed. He tried to convince me that he could meet my CU interest rate. I wouldn’t do business with these folks on a bet! Beware!!
Unmatched integrity.
I emailed and requested a drive off the lot price from 8 different Georgia Hyundai dealers for a new 2013 Sonata. Darryl Baxter from Jim Ellis was the only one that gave me that price right out of the gate. After as many as 15 back and forth emails and calls from one dealer and almost as many from the rest Jim Ellis remained the lowest, again right out of the gate. Darryl only had to send one email. Jim Ellis didn’t have the particular car I was looking for so Darryl found the car I was looking for and had it transferred without requiring a deposit. Again, the only one to even offer. One dealer actually tried to hold the car on their lot hostage saying they were the only one with that particular car. Multiple competing General Managers eventually ended up calling me, a few saying they can’t stand losing to Jim Ellis, that alone speaks volumes. I’m sure because it happens all too often. They gave their best price but even then they were $700 off the mark. So I went to close the deal Saturday (1-12-13) expecting them to try for more money during financing. Hau-B had us in and out in 10 minutes and never once tried to push anything extra. Everything was offered but with absolutely no pressure. The drive off the lot price quoted was the exact amount I paid, down to the cent. The interest rate was exactly as quoted. Every T was crossed and every I was dotted, every question answered and very quickly. Darryl apologized for the process taking so long even though I couldn’t imagine how it could have went faster or smoother. I couldn’t have hoped for a better transaction or experience. I’m sold for life and not just because the car came with a free lifetime warranty but because I was treated with respect and met with uncommon integrity. Darryl Baxter is the real deal, straight up. I will recommend Jim Ellis to all my friends and before you make your decision you owe it to yourself to at least give them an opportunity to earn your business, they definitely earned mine. Oh, in case you’re wondering we couldn’t be happier with our Sonata.