Thank you for visiting our web site. As you browse around you will see the pride we have in our dealership. Here at Hampton Chevrolet we devote ourselves to helping and serving our guest to the best of our ability. Chesapeake Chevrolet shoppers can come check out the new 2011 Chevy Cruze! As your Hampton Chevrolet Dealership, we also serve Tidewater and Virginia Beach Chevrolet customers. Newport News, Chesapeake, and Norfolk Chevrolet customers can also utilize our convenient Chevrolet dealership location.
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Great experience
I had my 2004 Mazda Rx8 in for service and to investigate a noise from the right rear tire which required a service tech to road test my car. When I picked the car up, I noticed my ac defrost button was broken and the rear defrost button cracked. They were in perfect condition when the car was dropped off for service. I notified my service consultant who notified the service manager, Steve. He was worthless. Of course he denied his tech did any damage and even tried to discredit me and say that I caused the damage. They then quoted me $700 to fix the damage THEY WERE RESPONSIBLE FOR! I have never been so insulted in my life.
I asked to speak to the owner, I was directed to Ashton Lewis Jr, General Manager. After taking almost a week to return my call he was of very little help. Actually, no help at all. He promised to have the owner call me but that has yet to happen.
I have filed a complaints with the local BBB, Mazda USA, and FTC Bureau of Consumer Protection. I will never use this dealer again. I have family who have purchased cars from here, no more. I have numerous friends and colleagues and unless they fix what they broke I will make it my mission to inform anyone I come in contact with of my experience with Hampton Mazda. The business they lose will cost far more then simply replacing my defrost buttons.
:pPleasant people. I know for sure I will return.:D
😉 Very great service. Everyone was nice to my family.
Carlton is very courteous.
Great experience. Better than any of the other dealers I have dealt with in the past.
Mr. Kent provided outstanding service, he was knowledgeable and helped us to better understand what we were dealing with as far as prices were concerned.