From the entire team of Toyota enthusiasts here at Hamer Toyota, we would like to extend a warm welcome to you, our esteemed customers from Mission Hills, San Fernando and beyond. We pride ourselves in providing top-of-the-line customer service and excellent Toyota vehicles and parts to Northridge area drivers.
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I bought a new Toyota and the finance guy insisted I write a separate check for $400 and he deducted the $400 off the total price. Weird by I did that. A week later I receive a call saying I did NOT pay the $400. I check my bank account and that check did not clear (nor did it bounce – it is not acknowledged anywhere by my bank) so I put a stop payment on the check, go out of my way to go back to Hamer Toyota and this time I put the $400 on my debit card so there is no more “lost check”. Now, one more week after this, I receive a letter in my mail saying I still owe the $400 and now they will attach a $1500 penalty on top of the $400 plus some extra fees. I flip out and write a letter to Toyota Corporate, who in turn calls me immediately informing me they will take action. Today this idiot Fred King at Hamer Toyota emails me saying he did not check the payment records before mailing me the threatening letter demanding nearly $2000. I will NEVER buy a car at Hamer Toyota again. They are completely incompetent.
low mileage= 62k 2006 rental at 1k above blue book! great warranty= 7yr/100k warranty for $1700… fine print read, from initial purchase of the car (so only 38k left on it). they had no qualms about doing this to a person. their salesmen are very good at selling, horrible at thinking of others and how their greed will effect them. abusive is the way i look at it…
very pleasant excellent customer serviced, great people.