Today’s driver is engaged, passionate, and determined. You are as
demanding of your vehicle as you are of yourself. You expect your BMW and the dealership that
supports it to meet every challenge the way you do- head on. You will settle for nothing less than the Ultimate Driving Machine, and Long Island’s Best Automobile Dealer.*
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Completely unorganized. wasted our time. lied about availability of cars.
I HAVE NEVER DEALT WITH A MORE INCOMEPETENT GROUP OF PEOPLE AND PROCESSES. WE WERE REQUIRED TO WALK ACROSS THE STREET AND BACK ACROSS TO THE SECOND LOT TO LOOK AT CAR – THE SALESMAN HAD NO IDEA WHERE ANY OF THE MODELS WERE THAT WE WERE LOOKING FOR. NO IDEA!!!!!!!!! HE CALLED US TO SCHEDULE A SECOND APPOINTMENT A WEEK LATER BECAUSE HE FINALLY FOUND THE CARS. WE ARRIVED ON TIME – ONLY TO HAVE TO WAIT AN HOUR FOR HIM TO ‘FIND’ THE FOUR CARS THAT HE CALLED US ABOUT. AN HOUR!!!!!! WE DROVE AN HOUR ONLY TO WAIT AN HOUR – AND ONCE AGAIN HE COULD NOT FIND THE CARS!!!! WE ARE LOOKING TO BUY A SECOND CAR, AND MY HUSBAND WILL NEED TO REPLACE HIS CAR SOON. WHY WOULD YOU SCREW UP NOT ONE BUT TWO NEW SALES????
I WILL BE SURE TO LET EVERYONE I KNOW NOT TO WASTE THEIR TIME AT YOUR DEALSHIP. WHAT A BUNCH OF IDIOTS!!!!!!!!!!!!!!!!!!!