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*firstly* Notice that the Porsche of Greenville website links to their general Toyota of Greenville dealer rater listing. This should be enough to give you a hint.
I purchased a Porsche 997 Turbo from Porsche of Greenville (AKA, Toyota / Volvo / Jaguar of Greenville). My initial experience with Mike Gribble was fine, and he was a reasonably courteous sales person. I began to get a bad taste in my mouth when a "showroom, immaculate", Porsche Certified Preowned Vehicle (CPO) had broken cupholders, and an unhooked seat back. I also noticed a whining sound from the engine, but since I’d never driven a Porsche 911 before I thought it was normal. I was told the cupholders were an oversight, and that I could go to another dealership to have them fixed. The navigation system hadn’t been updated for several years, but I was told I would be shipped the current navigation DVD.
I purchased the car feeling mostly good, if a little uneasy about my $82000 purchase.
Then the fun began…
I brought my car for a post purchase inspection (PPI) and was told that my rear brakes were less than 50%, which is the limit for a Porsche CPO. In fact, they were about 40% (!) This is a ~$1200 job. The Porsche master technician performing the PPI also noticed instantly that the engine was making a whining sound. I stated that I’d heard in before, and thought it was normal. He stated that it was not, and that it was a serious issue, likely having to do with an engine pulley.
I brought my car to Georgia’s largest Porsche dealership, Hennessy Porsche for evaluation and repair. After *3* days I was told that the engine did in fact have an issue stemming from a pulley that was damaged and simply not caught or repaired during CPO. I was also told that the rear brakes were well under 50%. The Hennessy Porsche techs said that they could not believe it was a newly purchased CPO car, and had to check and recheck to ensure I had a CPO warranty.
About a week later I had to bring the car in to Hennessy Porsche for another engine-related issue. It was there for another three days.
I then decided to write to Michael Burgess, the general manager at Porsche of Greenville. I wrote a level headed e-mail stating what had happened and asking his dealership to cover the cost of the rear brakes. I was told in a tersely worded reply that the brakes were 50%, and that was that.
I wrote back asking why the pulley had a major issue, and the cupholders were broken, and the seat back was unhinged. Asking if, given these items, the brakes could have been less that Porsche CPO standard.
He stated that he did read the e-mail, that he and his neighbor had driven the car, and didn’t hear anything. He then went on to state that a pulley being "out of spec" isn’t part of the CPO certification process, but engine noise is. He then stated that he "stood by his tech" and wasn’t going to do anything about it.
So, this is pretty much the name of the game with Porsche of Greenville.
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Here is *my* suspicion. I believe that Porsche of Greenville will certify a Porsche for sale knowing it is well under spec. They will then sell the car for the increased price that a CPO warranty commands. Once the car is sold, it’s Porsche’s problem. Think about this. My hundreds, if not thousands of CPO repair costs now come out of Porsche Corp’s pocket, not the dealerships. It’s sad, but they’ll probably not get caught doing this. They’ll play the "he said, she said" card, and continue with this practice.
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I purchased my 2012 Toyota corolla on the fourth of July. Jamie was the dealer that assisted me in my purchase. This being the first time that I have ever purchased a vehicle I was a little nervous, with my mom by my side talking to me about payments Jamie helped me feel more comfortable and reassured me about my new car. I had a 98 corolla and was ready for a new one. I’m back at Toyota of greenville for my first service. I was greeted by everyone that helped me back in July. I am a manager in the food industry and these are the type of people I look to work for me every day. When ever I come to Toyota Jamie always greets me as well as everyone else they make you feel like family and that’s why I stick with Toyota. Not because they have great dependable vehicles but the people like Jamie Jacobs working there are a joy to be around.
From a proud owner of her new Corolla
Deceptive internet advertised prices, labled as NO HAGGLE price but price was for active military $1000 discount and recent college graduate $1000 discount, so the actual price was $2000 higher.
Actually there is a full disclosure on the website stating that buyers must qualify for all incentives. The no haggle price represents the lowest possible price.