Jaguar of Tampa in Tampa, FL treats the needs of each individual customer with paramount concern. We understand that you have high expectations, and as a Jaguar dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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Classic Bait and Switch! Called on a specific vehicle and was told it was available. Left work early to go see it. Arrived and was told it “was just sold.” No apology for wasting my time just, “It happens.”
Went home and called an hour later on the same car and was asked when I wanted to come see it. Explained that I knew it was already sold and the person started making excuses. If they can’t be honest in the beginning, I would never trust them to complete a transaction. Go anywhere else!
I went in for a touch up on a defect that was noticed after purchase. The dealership did not even ask when or how it happened, they simply fixed it for free. I also needed to have my driver’s side window controls changed due to a glitch and the part was ordered and will be installed completely free. While there I requested 2 estimates for some accessories I want to add and feel the prices given were fair when compared to the market average. The service advisor was very honest and upfront about the prices and provided his guidance and opinion which I found to be extremely helpful. While I waited for my vehicle (I declined to use a loaner) the staff frequently check on me and made me feel like a valued customer, the way it should be! Two thumbs up to their service department.
My experience was very pleasant, the sales manager’s no pressure approach made me feel at ease and allowed for stress-free decision making. I feel I got the best price around for my purchase and their sales + finance teamwork took care of the entire process quickly and effectively without causing me any inconvenience.
BAD EXPERIENCE, :mad::mad::mad::mad:WASTED MY TIME AND MONEY.
PLEASE DO NOT USE THIS DEALER. Very poor customer service, will never return your calls, never keep their promise, very high priced in labor. They took my car for 4 weeks and was never fixed properly after I paid $2300.
i DON’T CARE WHETHER IT IS VERIFIED OR NOT..PEOPLE MUST KNOW THE TRUTH