421 Route 12 Groton CT 06340 (860) 449-1242
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Their ads are misleading. They say they can finance anyone with no credit check. I called in advance to see if I could set up financing BEFORE I drove 2 hours to get there. They kept telling me ‘no problem’ come on down. I drove down like a fool and the first thing they did was ask to do a full credit check. Now my credit isn’t obviously the best or I wouldn’t have gone all the way down there, but my credit wasn’t that bad either… I just wanted to go some place I knew I was going to be leaving with a car… Well after they made me sit around for 2 hours, no lie, while they tried to get me financing I finally just took my stuff and left… Now you would think that would have been the end of it, but Nooooo.. they called me 3 days later and told me to come on down again, they got me financing.. I pretty much told them off on the phone, but the guy promised me he could get it done.. So like a fool again I drove 2 hours down to CT (4 hours round trip) and when I got there I found out the sales guy that I work with before wasn’t working there anymore, which was interesting.. So I find the guy that called me and we started talking and again they want to do a credit check.. Now when they called me, they told me all the financing was in place, I just needed to come down and pick out a car.. So I was pissed, but figured if I get the car then so be it… So while they are running my credit AGAIN the sales guy takes me out on a few test drives.. I found a car I was interested in and we went in.. They again left me sitting there for over an hour, totally ignoring me… My wife stood up and finally asked what the hold up was.. The sales guy was too busy sweet taking another shopper so she got the sales manager.. He feed her a bunch of B.S. about the financing and tried to get her to co-sign.. At that point I had been there for 2 hours again, after driving 2 hours, with another 2 hours to drive home.. So I grabbed my info again and left.. On the way out they pretty much told me that if they can’t finance me no one could… Well, after they crushed my credit twice in 3 days I wouldn’t be surprised it I couldn’t.. So I went home.. 3 days later I decided to give it a shot with a local dealership and was i surprised to find I got financing and the paperwork done in 30 minutes..
Long story short – this dealership is nothing but scam artist and liars..!!
My Mitsubishi Eclipse was towed to the dealer in Groton, CT when my timing belt broke. The service department performed a diagnosis and told me that the car needed a new belt and head cylinder, the cost would be $2400 for the repair. Since the car has 126,000 miles on it, I brought the car home and was considering selling the car and putting the money towards a new one instead of fixing the old one. I decided to have a local mechanic look at the car in the meantime. It turned out that I only needed a timing belt and a new sensor. The cost of the repair was only $800 including labor. My mechanic informed me that the head cylinder was fine and did not need to be replaced. This dealer also charged me $434.00 for the incorrect diagnosis. They were going to charge me $2800 total for an $800 job! Aside from feeling ripped off and lied to, my GPS system was stolen out of my car while it was at the dealer. I contacted the manager (Pete) about the situation who was rude and told me that there was nothing he could do about the theft or the diagnosis. I certainly do not have any faith in this dealer and would never do business with them again. Don’t go this dealer! They will try to rip you off with fake repairs!
i would not tell anyone to buy a car at girard mitsubish, they are known to scam people even the police department knows this! and has records of people get scamed and needed help girard gave shut them up so they wouldnt go to courts or sue them. why u think they have so many repo’s!! they sell cars to people who cant afford em later it gets repo & back on to they lot :devil(
they will lit to customers so they buy a car
Girard Mitsubishi’s after-sales service is simply unbeatable. After getting the service done with the dealership, my car was literally transformed into a new one. I am absolutely delighted and I’ve fallen in love with my sweet car all over again.