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I was helping my younger sister shop for a new car because my father is a tax accountant and in the middle of tax season where he is working at least 80 hours every week. We went into Garcia Honda to look at the 2013 accords. We found a car we wanted and negotiated a very reasonable price (We were told we were getting this price because we knew people in the service department). After my sister had a family discussion with my father she went in with him the next business day with 10k to put down on the car, which hadn’t even hit the lot yet. There they were told that the price of the car had gone up by about $1,000! It was ridiculous. After they said that they we were not going to purchase it if they change the price at the last minute. The Sales manager Monica kept playing the “wait em out game” with my fathers valuable time and wouldn’t give them a new offer we had previously went over how crunched he was for time. They said they would fax another offer the next day which they never did.
I then went online and went to Costco’s Auto program. I entered my information and within 30 minutes was given a no haggle price that was LESS than the original price we had negotiated. Needless to say we bought from somewhere besides Garcia Honda. What really made me upset is since I gave my contact information to Garcia Honda “Toby” Garcia started to email me and after I told him what happened, he started to argue and belittle me through email. It was completely unacceptable. I can’t suggest enough for you not to go to Garcia Honda.
I was helping my younger sister shop for a new car because my father is a tax accountant and in the middle of tax season where he is working at least 80 hours every week. We went into Garcia Honda to look at the 2013 accords. We found a car we wanted and negotiated a very reasonable price (We were told we were getting this price because we knew people in the service department). After my sister had a family discussion with my father she went in with him the next business day with 10k to put down on the car, which hadn’t even hit the lot yet. There they were told that the price of the car had gone up by about $1,000! It was ridiculous. After they said that they we were not going to purchase it if they change the price at the last minute. The Sales manager Monica kept playing the “wait em out game” with my fathers valuable time and wouldn’t give them a new offer we had previously went over how crunched he was for time. They said they would fax another offer the next day which they never did.
I then went online and went to Costco’s Auto program. I entered my information and within 30 minutes was given a no haggle price that was LESS than the original price we had negotiated. Needless to say we bought from somewhere besides Garcia Honda. What really made me upset is since I gave my contact information to Garcia Honda “Toby” Garcia started to email me and after I told him what happened, he started to argue and belittle me through email. It was completely unacceptable. I can’t suggest enough for you not to go to Garcia Honda.
I purchased a 2004 Honda Accord with Navigation from Garcia Honda and the extended warranty at that time.. In 2009 it started freezing up, rebooting , it was a different problem everytime. At the time i lived in Hobbs, N.M. the Honda dealer suggested i update my software. I paid 185.00 for it and it still didn’t fix the problem. In 2010 we moved to Alamosa, Colorado. I drove 200 miles to Albuq. plus hotel expenses, where i purchased the car. Garcia Honda. The service department removed my Navigation unit from the dash, leaving me without air and heat. It was summer. They kept it for 2 months. They sent it back, tell the dealership there was nothing wrong with it. I drove again 200 miles and hotel expenses so they could remove the head unit in the trunk. Honda kept it 2 1/2 months. At first Brian told me the warranty company would cover it and give me a new one. Two weeks later Brian tells me they will NOT cover my head unit. I was told I was SOL (You know what that means) by Scott the service manager. I told him to send my old unit back WITH my 185.00 software. Today I received my head unit but no software at all. I have been a Honda customer since 1977 and will NEVER buy another HONDA again. Especially not from them. BUYER BEWARE.
Tom and Danette Motejzik
Alamosa, Colorado