Welcome to Flow Lexus of Winston-Salem and Flow Lexus of Greensboro!
Welcome to Flow Lexus with two locations in Winston-Salem and Greensboro for your convenience! Whether you are a Lexus customer in Greensboro or Winston-Salem, Flow Lexus has what you’re looking for. At Flow Lexus of Winston-Salem and Greensboro, we are committed customer service and satisfaction. Our sales staff is friendly and patient, and our service staff is knowledgeable and efficient. Flow Lexus has a fantastic selection of new and used inventory of cars and SUVs to get you on the road, and the expert service department to keep your car going. Buying a car is an investment, and as our Winston-Salem and Greensboro Lexus customers can agree, Flow Lexus helps you make the right one. For our operating hours or directions, check out our hours and directions page. We look forward to your visit!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Keith & David
My Flow Lexus reviewI spend about 25 minutes with the GM on the phone, trying to work out an acceptable price between a 2016 Lexus GX with but 8833 miles on it and our 2008 Lexus GX being used as a trade-in. I used KBB as my resource to sharpen my pencil and get to what I expected to be a fair price to pay for the upgrade. The following morning, after we had agreed on a price, I emailed the dealership about the certification and warranty remaining on this vehicle. They came back right away and stated that this vehicle is not certified and it would cost us $1195 to get it certified. My blood pressure immediately shot up because the GM never ever mentioned thru the entire telephone call the previous day that this vehicle was not certified- you would think that, knowing how important the Lexus brand name was, that the GM would have mentioned this early on in the conversation, especially with the car being a 2016 with only 8833 miles on it and one owner. The dealership would not back down off the $1195 price for certification, so I walked away in total frustration. I passed this along to Lexus customer service over the phone and they certainly understood why I was so made and agreed to pass my complaint along to the powers above. DO NOT GIVE FLOW LEXUS any of your business- go somewhere else. I hope that my experience with Flow Lexus information is valuable.