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So nice to seek out someone with some authentic thoughts on this subject. realy thank you for beginning this up. this website is something that is wanted on the web, someone with just a little originality. helpful job for bringing one thing new to the web!
What a total unbelievable scam. I sent internet queries to several different dealerships in my area. I knew exactly what i wanted. Color, make, model…everything. I had already been to a dealership and test drove it. Did all my homework. Nissan was offering a $4,500 rebate for August. Couple that with getting closer to invoice versus the msrp and its a fairly decent deal i could get for a 2010 Nissan Armada- Platinum. I got quotes back from all 4 places and Nissan of Bergenfield (NOB) was the best by a few hundred dollars. However i decided to go with the dealership that test drove with me because the guy seemed like a nice guy and took his time with me. But it turned out he couldn’t get the color my wife wanted. So i said i was going to see if i could get it elsewhere and he assured me that he can see all the inventories available for Nissan and it just isnt available anywhere. I told him if i couldn’t get it we could look at another color and i’d be back. Thats when NOB said they could get it for me. I said to the internet specialist who helped me– i have already been warned about a deceptive sales practice of promising something you know you cant get to get me to leave a deposit– only to tell me later something happened and now it can’t be gotten but we can get you this… thereby locking you in to deal with them. She was incredulous, and said that they don’t do business that way. She said they had the car in a dealership they have a good relationship with in Virginia. As long as i didn’t mind waiting for it to ship up here it was a done deal. All they needed was a $500 deposit so they could get the car shipped. I said no problem. But i warned her again… if you plan on making some excuse later this is just a big waste of time because i will never buy a car from you if you lie to me about this. If you can’t get the white i would be willing to consider a silver that i know are around. But she said it was all good. They have it. A couple of weeks go by with emails in between telling me it’s preparing to ship. It’s in transit. Couple more days. Around Aug 26 i say that im getting a little nervous because the 4500 rebate ends aug 31. She tells me not to worry about it. If it comes in Sep they will honor it anyway. Sep 1 i send email asking for an update and she says i’m sorry for the delay but actually this sale is out of my hands now. You need to speak with your salesman Kieth. I say what?? I don’t know a Kieth. She says that he is trying to locate the car for me. I said WHAT!? You said it was on its way from Virginia. You have it. That’s when she stopped replying to my emails. I called and asked to speak to the manager and he said they can’t get a white one. I said but you already have it being shipped. He say’s noone here told you that!!!!!!!!! I have it on email moron. I also made all my calls from worked which are taped lines that we save for a year and i can have them all pulled for the phone conversations! But they sure as hell took my $500 deposit and put it through quick. So now i have called the bank, Nissan Consumer Affairs and i’m going to every website i can find to warn people about that pit of lying vipers. They didn’t even need to lie to me. I was willing to work on a different color if they couldn’t find the white.
But they just lived up to the reputation most of these dealers have. They lie cheat and cajole. BE CAREFUL. STAY AWAY FROM THESE GUYS. Rick Small, Melissa Santiago and Kieth somebody. What a horrible waste of time. Oh by the way– it’s now Sep 2 and the 4500 rebate ended i guess. We are going to look at Toyota Sequoia’s…
My wife, myself, and her family were called numerous times to turn our lease in early. We went 3 months early and desided to go back closer to the end of our lease. We ended up going back 1 month to the end of the lease and got a fairly good deal. One of the terms of the deal was to pay the last payment of the previous lease. This was said numerous times during negotiation (or we would have just waited one more month) and was on the paperwork when signed. The car was taken home that day but upon waking the next day we found oil on the driveway. My wife went back to the dealer the next day (alone) and they switched the car, new paperwork, etc. We recieved a call from Nissan asking about the last payment and explained the situation. We figured they may have been crossed in the mail or something. We called Nissan of Bergenfield and was told it will be taken care of. Two months later we get a call from the collections department. We pay the last payment plus the late fee and after 10 trips to the dealership still have not recieved anything back. We have purchased 5 cars through them within the last 6 years and we end our relationship like this. They claim it is no where for the GM to see it is supposed to be paid but the salesman confirms it was there on the original deal and said it should have been paid. Someone screwed up there… whether intentional or not there was lying and deception. I would not recommend. Will be filing paperwork with consumer affairs and bbb. Even got all conversation on video. Contact me if you need any more information or people to not deal with there. There are also other stories I have heard about taking advantage of people including a young college student who is paying over 500 a month on a lease for an altima!
Must avoid! these people are worst ever dealers ever encountered. I have bought car many time. these people think every one around is fool and they can oversell to anyone. No self respect, no dignity. they will misbehave with you if you find their games.
I waited 2 hrs for a simple oil change where they were trying to sell me additional services which I needed initially and then later was told they weren’t needed but to do these things instead. Imagine this: they were trying to sell an Antilock Brake System (ABS) service and I don’t even have ABS. They wanted to sell me an alignment but I recently had one done about 2 months ago…they then said “OH! We’re going by the tire wear.” They sold me on that but they never offered a tire rotation. On top of all the BS, they managed to misplace my keys. I guess they don’t want me to come back because I purchased the oil change club (3 oil changes for $29.99). Since I don’t really bite on their shark tactics for selling EXPENSIVE service, they figured that they’re losing money from me and they don’t want me back. Speaking of back, instead of bringing the car to the customer waiting entrance, they made me pick up the car myself at the back. I sure did feel like Rodney Dangerfield…NO RESPECT.