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Annapolis Volvo is located on 333 Busch’s Frontage Road in Annapolis, MD. Enter your address to get directions.
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I requested for a quote on Hyundai Elantra and the quote I received was really competitive.
I made my calculations and decided that even if I travel and go there to buy my car, it is still affordable (cause the dealership discount was too good).
I asked them to send me a written confirmation, I received an email with exact details about options and car model number.
I called to confirm that this offer is available and even if I do not trade my car in, I can get this offer. I was told yes by Mr. Mark.
So, on one fine saturday afternoon, I decided to finish the deal.
I went there with all the requirement documents and showed them the paper. They checked in the system and showed me couple of cars. I selected one, drove it and got it ready to take out and drive.
Mr. Westerman took my licence and insurance copies and everything was alright.
I asked him if he could add bluetooth in the car. He said it would be $500. I again argued that the MSRP (not invoice) is $325 and how come u r charging $500?
He said let me check what I can do. He went inside and took like 15 minutes with Mr. Katz.
The answer I received after 15 minutes is – I will have to apologize sir, there was an error in the price. it is actually $2500 higher!
Do they really think I am a 5 year old schoolboy who does not understand the intention? It is totally unbelievable that the salespersons do not know the price. And if it was a little difference, I could have paid, but $2500?
After confirming 3 times, on phone, written and on phone – I visited showroom. There also I showed the paper and they were ready to give me the car for that price.
I can see several positive reviews, so may be they are good. But if you receive a very nice deal and are planning to travel to this showroom from a distant place, DO NOT DO IT!
Plus, I informed Mr. Katz that I will be putting reviews online about my experience – the answer was – Do whatever you can!
I am doing it Sir.. and will keep on doing it…
Thanks you Sir