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I was VERY pleased with my first experience buying a car from Ed Martin Acura. I have shopped other Ed Martin dealerships before, but have never owned an Acura before today.
Randy Stahl took care of the price negotiation via email in advance of my visit (as I’d requested) and was very attentive and helpful when I arrived at the dealership; definitely no sales pressure from him while we checked the car features (at length!) and asked lots of questions. Bob, the business manager, had us in & out of the paperwork process quicker than any other car buying experience in my memory; he was super-nice and did not press us regarding the add-on warranties, etc.
Overall, it was a smooth process and we got the price we wanted! (Contrast that with Hubler Acura, located near our house — they told us their price would be “roughly MSRP” on our selected car because the model was new, and they wouldn’t even give us a definite quote or valuation on our trade-in; instead said we should come back on another day. We finalized a deal with Ed Martin hours later.)