NY New York Mazda dealer Smith Haven Mazda serving Smithtown, St. James, LI and all Mazda Long Island drivers
Need a NY New York Mazda? Smith Haven Mazda of Smithtown has the Mazda Long Island you are looking for. View our Certified Mazda center for finance, lease, service, and parts specials
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jason
My Smith Haven Mazda reviewSince this was a relatively new dealership, there were some personnel issues, ie not enough staff, things could have gone a little smoother, but overall satisified.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Kevin
My Smith Haven Mazda reviewI’m very pleased, but I wish I could have used my own previously approved loan. It is also a bit too far away. They did offer the best deal on the car, though. Bargain.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Mazda
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Service Technician
Danny
My Smith Haven Mazda reviewHad a great conversation with him about my son’s new Mazda 3. Everyone there is friendly and says hello, the cashier, parts guy, they always seem happy to help or answer questions.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2009
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Vehicle make
mazda 6
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Service Technician
Mike
My Smith Haven Mazda reviewI live in excess of 50 miles away from this dealership and choose to take my car to them for service and oil changes. They are professional, courteous & very accommodating. I am very happy with my experience them.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mary
My Smith Haven Mazda reviewWe had to wait a couple of hours due to a paperwork error. Could have asked whose name our trade in automobile’s contract was in. They were so nice though that I cannot look at this as a negative and they compensated us for our time with a free maintenance checkup and oil change next time we come in. Overall happy with that.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Danny
My Smith Haven Mazda reviewDanny Matuza is always polite, friendly and provides excellent customer service. The best I have ever received at any other dealership service dept. I only wish I could give a higher rating to the service Dept. Excellent customer service, friendly representatives, especially Danny Matuzza.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2011
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Vehicle make
Mazda 3
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Service Technician
Danny
My Smith Haven Mazda reviewGot there a bit early and was greeted warmly and was taken care of promptly. I had a few questions about my car and was promised the service folks would take a look and let me know answers…and they did. The service staff are wonderful…welcoming…fully knowledgeable and willing to answer questions.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Brett
My Smith Haven Mazda reviewBrett showed professionalism in every way. He was always informative and made me feel like he had my best interest while picking out which vehicle was right for me.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
John
My Smith Haven Mazda reviewJohn M. was great! Provides excellent customer service
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
Yes
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Vehicle year
2011
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Vehicle make
Mazda 3
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Service Technician
Mike
My Smith Haven Mazda reviewI normally get the same Mech… Mike…I trust him and he has seen me every month since I purchased this vehicle so he knows, I like quality and to do the best job for me.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
mazda
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Service Technician
idk
My Smith Haven Mazda reviewThe service was completed promptly and everyone was very courteous to both myself and my daughter
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Joe
My Smith Haven Mazda reviewThe sales consultant was honest and attentive without being pushy..that makes the experience much more pleasant.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Mazda
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Service Technician
Danny
My Smith Haven Mazda reviewDanny Matuza and his colleague (Matt) were incredibly professional and courteous. In all my years of dealing with Service departments at various brands (Saab, Jeep and Pontiac, etc.) this was, by far, the best.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Mazda 6
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Service Technician
NA
My Smith Haven Mazda reviewI was very happy overall with everything. I was pleased with the people and how I was treated at Smith Haven Mazda!
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Mazda
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Service Technician
Matty
My Smith Haven Mazda reviewThey provided information of the services they were going to perform. I like that they kept me informed and also provided a follow-up!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Smith Haven Mazda reviewAppreciated that service rep was very knowledgeable about my Mazda model; i.e. the Miata Mx5
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Joseph C.
My Smith Haven Mazda reviewThe economy is keeping people I know from the market thus far, but I would not hesitate recommending you and Smith Haven as soon as the opportunity arises. I’m looking forward to saying hello soon and doing business again in the future.