Welcome to
Springfield Hyundai
! If you happen to be a
Philadelphia Hyundai
driver looking for a price quote on a new Hyundai, searching for a new or pre-owned
Springfield Hyundai
car, a
West Chester Hyundai
driver or resident of Marlton, Ardmore, Brookhaven, Cherry Hill, Lansdowne, Media, Ridley Park and Wilmington researching financing options, our friendly, professional staff is ready to provide you with the help you need. We offer a parts and service department with excellent technicians to assist with all post purchase maintenance. Please drop us a line if you have any questions or stop by our dealership. We are just a short drive from Philadelphia, Wayne and West Chester and you can find our location on the hours and directions page. At Springfield Hyundai, We look forward to meeting and serving all of your Hyundai vehicle needs from West Chester, Philadelphia and beyond.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Don
My Springfield Hyundai reviewIn August, I bought a used 2005 Hyundai Santa Fe with a new PA inspection sticker on it. I purchased it with an extended warranty. It was for my daughter who was moving to North Carolina. When she arrived there, she went to get a remote access made as one did not come with the car even though the window sticker advertized “keyless entry.” In the process, the mechanic there called me and said the lower ball joints because of manufacture’s defect needed replacement at $500! I had not even made my first car payment yet and already had to pay $500 in repairs! Since the new PA inspection, the car had sat on the lot at Springfield Hyundai. There is no way the ball joints could have gone bad in the drive to NC. I contend that the mechanic at Springfield missed the issue and put the inspection sticker on anyway. I am still in contention with the dealership and would not recommend them to anyone!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
??
My Springfield Hyundai reviewI visited this dealership Saturday, February 26, 2011 approximately 4p. I went in with the intent of just test driving a Hyundai Sante Fe Limited. I walked with my Mom, Dad, and 10 year old nephew. I walked in and spent at least 10 minutes in and out of the new Hyundai Equis spelling? I then overhead my eccentric father speak to a salesman who was slumped behind the desk beside this new vehicle and poked fun of my Dad’s pronunciation of the word, “Hyundai.” The salesman at the desk and another hack seemed to share a few laughs at his expense.
I didn’t think nothing of it at that time so I went to the desk and stated I wanted to test a 2011 Hyundai Sante Fe Limited. The slumped salesman, who poked fun at my Father stated that he would bring a salesman out. I then waited about 10 minutes until a salesman came up to me. The salesman said I would have to pick out the stock number of the vehicle I wanted out in their huge lot. Perplexed, I asked him for an explanation. Thinking I was going out on a wide goose chase on their huge lot did not excite me. I did it anyway like an idiot. He explained that these vehicles would be found on the left side when I walked out. He was incorrect. I never found 2011 Hyundai Sante Fe Limited. I spent over 15 minutes out on their lot doing THEIR JOB!
I had a poor experience at this dealership within the past 12 months as a Korean salesman left my Mom and I outside in their lot in over 90 degrees waiting on him. He was rude and pushy. Bottom line is that I do not recommend this place as they do not know how to do their jobs properly. They are hacks and need to be fired or brush up on their customer service skills. It was very busy, I understand, but if they couldn’t help me at the time, they shouldn’t expect I do THEIR JOB and fetch the car I want to test drive. They could have simply asked me to schedule a test drive. I hope someone pays attention to this review because I hope that my experience is a rarity but I assume it was not.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
David Reinhart
My Springfield Hyundai reviewAfter going to several other dealerships, I bought a car here. I was treated respectfully and got a good car at a good price. I will definitely shop here in the future and recommend David to friends!