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I know this worth less owner. They get all there cars from auction, North Star and he would screw his own mom, in fact he did. His wife drank her self to death. GO SOMEWHERE ELSE…………. TRUST ME DON’T GET SCREWED……. BEEN WARNED
I am a single mother of two. I went to this dealer because the prices seem great. They are good a little too good. I was looking to get a BMW there but they had sold the car. I was driving an old car and really needed a newer car so wanted to see what the other prices were. The person there was not very nice at all. Didn’t really seem interested in selling a car at all. When I asked about different cars his attitude was pretty aloof. I know the dealers probably get people all the time that just want to waste time and test drive cars. I was there to buy and made that clear that I needed a new car. The sales person didn’t want me to test drive the cars though at all. He seemed more interested in credit ratings and everything else (which again I understand to a degree). I was interested in two cars and wanted to drive them both. My kids were more interested in one a Jaguar. It was a very good price so I decided to see what my bank would do and wanted to test drive it. The car made some noise but when I brought it up to the sales person he just stated that is what the drive train sounds like. Well to say the least I trusted him (bad idea). I recently brought the car in to find it needs 3k worth of work. I am a single mom and made that very clear to them that I need a reliable car. I have called since but his attitude again was very aloof to the whole situation. Its good I have a friend to help me out. The issues well here is the list: two front bearings out, two front lower tie rods out, the oil pan gasket leaks, front brakes are out (needs rotors and brake pads). Why would someone sell a car to a single mom in this shape? Shame on you! I was also told it was a single owner car on the carfax… I wonder if that is even true.
The story goes on. This winter has been very mild and because of that other issues have been masked. Every time the weather would get cold the car would run rough. Then lately it has not been running much at all. I had to take into the dealership again for repairs. This time a lower intake gasket, another valve cover gasket and various other issues. This time the bill will be 1.5k. The car is a complete lemon. If you know a lawyer than can help me please contact or follow up on this comment. I can’t do this any more. I also find it odd that the k2 website was shut down and now they operate at http://www.kleveheating.com/k2cars/.
I have been searching for my first vehicle for a while now and my dad has been helping me find something affordable for my first purchase. From auto trader we found what seemed to be a very nice 07 volkswagen passat. The asking price was 12,000 and my dad talked him down to about 11,000. We went in to test drive the vehicle and check it out. From the moment we pulled into the sketchy parking lot I had a bad feeling. We walked inside to the showroom – a little (for lack of a better term) "ghetto" hole in the wall. A seemingly friendly man introduced himself briefly. We asked to test drive the vehicle and were simply handed the keys – no walk thru, no information on the car, not even a second glance. We then went outside to check the car out. The exterior was near perfect, however the interior needed work. The buttons were worn, the power seat lever was broken off and the carpet under the drivers seat was nearly destroyed – to name a few things. It did have a nice navigation system. K2 also featured the great sound system online which I found to be rather mediocre in all honesty. When I turned the car on I had a few issues and a warning saying "service" came on which instantly concerned me. After fiddling with the key a bit, the warning disappeared so I am not sure if it was me or the car really needed service (I wouldn’t be surprised if it were the latter). While taking it for a spin I noticed the breaks were extremely loose. My foot was nearly to the floor every time I stopped the car. The car drove very smoothly. After, we mentioned to the salesman that the car definitely needed cosmetic work and the brakes were in need of tightening. His response was that I was getting the car for a deal and that if he were receiving the original asking price he would fix them himself. To the ruined carpet beneath the drivers seat he said "Buy a floormat". At this, I knew something was fishy. I felt disrespected as a customer and I said to my dad after I left there was no way I would purchase a car from such a shady person. After reading about the lawsuits and issues other people have had with K2 Auto Group I know I was right. I am so happy I walked out that door. I found a better deal on an 06 Volkswagen Jetta with an amazing warranty from the VW dealer in Inver Grove Heights. And they really know how to treat a customer!! I highly recommend if you see a good price from K2 – just walk away! It is so not worth the rip off you are likely to receive in the end.
– p.s. I failed to mention, the tires on the car were not all the same. The two rear tires were completely different which I thought was really strange (one was super small and the other was much thicker). I am wondering if a one was a snow tire and the other was just a regular tire. And the passenger floor mat was missing from anywhere in the car.
I came in to look at a white scion tc and the ad and the sales person never mentioned anything about a broken hatchback door prior to my visit. As he walked me to the car, he then stated, “I just discovered the door is broken.” Then after test driving the car, the shocks and brakes needed to be replaced and so I mentioned that to the sales person and he says, “oh, I wasn’t aware of that, I’ll have to have my mechanic look into that.”
Although the sales person was friendly (who isn’t, when they’re trying to make money) I could tell this was a shady business. STAY AWAY!!
Great Guys To Work With !!!
why?
I was treated very well by K2 cars. The salesman acted professionally. He was on time to meet me. He seemed knowledgeable about used cars. Their price was very competetive. I am happy with my car.
Larry
Whatever you do DO NOT buy a vehicle from K2 Auto group in Bloomington, MN.
Here is my story why. Please read the entire review to fully understand the type of people you are dealing with. I purchased a vehicle with an extended warranty from K2 in 2008. The warranty was a pivotal point in my decision to purchase the vehicle as had it not qualified for the warranty I would not have bought it. The warranty was displayed by nice marketing materials on the sales man Jeff Hallada’s desk. It was through a company called warrant-ease. When I spoke with the salesman about it he said it was a good warranty program and they had been doing business with warrant ease for years. It was expensive so I asked Jeff if they (K2) made any money on the sale of the warranty and he said yes we make some but most of the money goes to warrant-ease. I figured that made sense and decided to proceed. The warranty I chose was $3,200 and required a $90 inspection by a mechanic to make sure the vehicle qualified prior to purchase. Which it did so I completed my transaction with an additional $3,400 roughly after tax added onto my vehicle purchase price and a 75,000 mile very good warranty.
About 10 months later I was having a routine oil change done and was told by my mechanic that I had a torn cv boot and they could replace it if I liked. I said yes and told them to contact the warranty company with the info I was provided as it would be covered under the warranty. When my mechanic tried to contact the company warrant–ease none of the phone numbers worked. The website emails were returned and it became obvious this was a bogus company. I tried contacting them to no avail for any number or email I could find in my information (warranty packet) or online. When I was unable to make any contact I called K2 and told them of my situation. I was told that this was not their problem as warrant-ease was a separate company and they had nothing to do with the servicing of the warranty. They made no offer to help and simply said I would have to find out what happened. I could not believe it but figured technically they could say it was not their problem as they only acted as the selling agent of the warranty and legally it was another company that provided the actual warranty itself.
I contacted the MN Secretary of State and the MN Department of Commerce in an attempt to get some help as a consumer who was just sold $3,400 worth of nothing. After an investigation by the dept. of Commerce they learned that the company warrant-ease never legally existed in the state of Minnesota. They were not licensed, bonded or insured to do business legally in this state. It was simply an individual pretending to be a legal business who was having dealerships sell their “product”. K2 was selling the warranties from every desk in their dealership. The state issued a cease and desist order against warrant-ease (Google it) and I filed a small claims court case (file number 27-CO-10-3652) against K2 Auto Group of Bloomington, MN. The owner is Dale Langer. I filed my case based on the fact they did no due diligence (negligence) to ensure the products they were selling were legitimate (a simple request for a business license and a copy of their bond is all it would take) and they were the sales agent for warrant-ease. I never met with anyone from warrant-ease, after all it never legally existed, it was just some guy. I wrote one check for everything payable to K2 Auto Group and they admittedly profited from the sale of a non existent product.
August 3rd, 2010 I won my small claims court case against K2 Auto Group and a judgment of $3,292.50. Needless to say I was happy and finally felt relief to put all this behind me. I wish that had been it….K2 has obtained an attorney, Paul Rambow and has filed an appeal to take the case to district court. District court in Hennepin County has a $330 filing fee, 10% of the amount that was awarded to me, just to go to court again. At least I won’t have to pay for that. During this entire process I have not put out one bad word online or to any media outlet, as I am a new father, and frankly I have better things to do with my time. Yet, after fighting this long and hard and winning in court once already only to have K2 obtain an attorney and pay 10% of the judgment in filing fees alone in an effort to not make things right, I am sick to my stomach.
Any business that will go this far out of their way to repeatedly screw over a customer/consumer is an absolute joke. These people are proving themselves to not only be inept business people who will represent anything that will make them a dollar, whether it actually exists or not, but also 1st class jerks. They would rather pay an attorney than pay me the money they took from me. They tried to justify themselves in court the first time by simply claiming ignorance. What they just can’t seem to understand is that they are trying to place the blame on another company, and hide behind the law that would separate them from liability. When in fact there never was another company involved, just one, K2 Auto Group, as warrant-ease was never a legal business in the first place, EVER, just some scam artist. Yet they still profited from scamming me, seem fair? This is why businesses have Errors and Omissions insurance and why any decent business would do some homework before selling a product of this price. This business embodies what so many large and small companies have over the last few years. A complete unwillingness to be held accountable for their actions, or lack thereof. I really hope that this reaches anyone who is considering a purchase from these people. They are truly undeserving of a dime of your hard earned money.
Sincerely,
Jeremy Freborg
Golden Valley, MN