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They are still stealing! 😡
Fontana Nissan deserves ZERO, ZERO, ZERO because it is absolutely the worst dealer (I was absolutely forced to give these thieves one star – Hell No!) . Do not go to this place they will rip you off. Here is my story and I will name people (yes they still work there on 5/10/2010). Here is my story: I was helping my mother (age: 67) to purchase a car there, but they are dishonest to the point of making one sick to their stomach. Who helped us? Albert Ramirez who handed us off to his thief brother Jaime Ramirez. The number we had come to should have given my mother payments of $208 and what did the “Closer” tell us it is going to be $249 monthly and before leaving to sign the papers in finance he had brought it down to $229, so he was putting in a extra $1,000+ in charges. When we went before the finance manager Luis Rosa, this guy is also a thief. He offered my mother a little bit of an extended warranty for $10.XX more per month. In reality this was called “SECURITY PLUS” and for a 60 month loan, it should have amounted to a bit more than $640 to the total money owed. What was written on this line $1,695 an extra “1” was put in front. I will be filing a complaint with the DMV to remove these three salespeople, they deserve their Car Salesperson Licenses REVOKED. May they enjoy the unemployment line. They are unscrupulous and deserve unemployment. I will also call every month until they are removed. Please tell everyone you know that if: Albert Ramirez, Jaime Ramirez and Luis Rosa still work at Fontana Nissan they are thieves! I surely hope to also contact COSTCO because they provide services to their vehicle sales program. COSTCO should not have this dealer in their network. Please write to COSTCO to make sure this dealer is not in their network. To top all this off this was done 1 week before Mother’s Day and after I told them my mother needed a nice little car and was on a very limited budget. THIEVES!!!!!!
First I’ve heard of the DMV having anything to do with complaints against car dealers. Maybe you mean the State of California Bureau of Consumer Affairs?
NONE of those folks are employed at Fontana Nissan currently…changed hands (ownership) and is a straight up operation. Call me with questions or for an appointment, Frank Bachman, Gen Mgr.