Welcome to Premier Toyota of Amherst serving the new
and used vehicle needs of Lorain County, the Cleveland metro area and
all of the north coast of Ohio.Make a trip to Premier
Toyota Scion of Amherst for your next new or used Toyota, Scion, or
other fine used vehicle. Just west of Cleveland in beautiful Lorain
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No one buys a car expecting to have a legal issue with the dealership but should a legal issue ever occur would you want to be able to pursue that issue without restriction or would you want to be restricted by the dealership in how you can pursue a legal issue against them?
My husband and I bought a car from Premier Toyota in Amherst this past Saturday.
One of the documents we were asked to sign when doing the paperwork for the transaction was an “Arbitration Agreement”. A cursory reading of this document made it clear that by signing it we would be giving up some of our legal rights to pursue the dealership in a court of law should there ever be reason to do so. We refused to sign the document at least until we consulted an attorney.
The dealership continued with the rest of the purchase paperwork but then would not allow us to take the car home. Let me be clear, we paid for the car and we filled out all of the purchase agreement paperwork but the dealership would not allow us to take the car because we would not sign the arbitration agreement.
We spoke to an attorney Sunday morning who advised against ever signing a document that restricts one’s legal rights to pursue a potential grievance. We called the dealership to re-iterate that we would not sign the arbitration agreement and we were told that they dealership would not sell us the car (the car that they already sold us).
Beware of ever signing an arbitration agreement and beware of the efforts of the dealership to persuade you to sign one. In an effort to get us to sign the arbitration agreement the Sales Manager mischaracterized what the agreement means and told us that all dealerships require them, which is completely false.
In the end we bought the same car with the same options for over a thousand dollars less from another dealership, one that does not require an arbitration agreement.