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I had a horrible experience with Karplus Warehouse. I purchased a car and a warranty from Christian (in the finance dept) because he told me I could go to my local car dealership for work but the first week there was a problem and I learned that he had lied and I actually needed to go to Pacoima for the work. He did not bother to tell me that I was not only purchasing a warranty, but actually a “package” which added a $1000 theft deterrent system (I was not interested in) which was non refundable. When I found the form that I had signed to approve this, I noticed that there was no price written in for it which is why I did not know I was purchasing it. When I asked him for a copy of it I saw that he actually went in after the fact and filled this line in.
Let me also mention, that to figure all this out, it took about 5 phone calls because each time he told me a different story.
These guys are super shady and I would not recommend purchasing a car from them.