At Bell Road Toyota, we don’t want you to be a customer for just a day . . .
We want you to be a customer for life!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Danny Cantillo, Ty Reid, Stacy Barnett, Cora
My Bell Road Toyota reviewWell this dealership has been awful to deal with. My husband and I live out of state. My husband inquired about a Roush F-150 truck they had. Jerry- the first sales guy, did take my husband serious and stopped responding to my husbands emails. They blocked my husband from emailing them after 4 emails being unanswered by Jerry. Next sales guy was Danny, spent 2 weeks talking to this guy and still we got nowhere. They lied to us about sending the truck to the auction, where, according them, they’d get more for it then we were willing to pay. So since we were getting nowhere with Danny, we went above him to Ty, Cora and Stacy Barnett who is the general manager still, they gave of the run around. Meanwhile all this bs is going on, we had transport inline to pick the truck up, a check for $33K on our dinning room table for 2 weeks written out to them, a credit card in hand at all times in case they called for the deposit. We even sent pictures of the check it to the dealership to show them that we were serious. Still no one, not one person there took us seriously. When Danny finally came around and said ok let’s make a deal, all of the sudden someone walks in interested in the truck. After and hour and a half waiting to hear back from Danny, we get a text saying “the truck is yours. Going to grab a bite to eat and I’ll take your deposit when I get back”. Well as you might think, within that 30 mins of him getting a bite to eat, the buyer buys the truck out from under us and it was gone, all the dealership property. After pleading with management about how we had everything inline, everything ready to go for 2 weeks, they tell us “well we get tirekicers all the time from out of state so you need to understand where we are coming from”, they just chacked it up to “well it’s your loss, sorry about your luck“ We had even agreed to pay more then the sticker and we still lost the truck after a month of going back and forth with 4-5 different sales manager and sale people. We were anything but “tire kickers” we were ready to sign the papers 2 weeks ago. They don’t deserve to be in business. Buyer Beware. This people are worthless. I just pray that the owner of the dealership sees this and actually does something. Pathetic excuse for a business.