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*** Vehicles subject to prior sale. Prices do not include government fees, tax & license, any finance charges, any dealer documentation preparation charges and any emmission testing charges. 18 cents per mile overage. Offer ends 6/31/11
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Pressure from salesperson to "Buy Now"
High
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Greg
My Dick Greenfield Dodge Isuzu reviewComplaint against:
Dick Chrysler, Dodge and Jeep
2700 Brunswick Pike
Lawrenceville New Jersey 08648
This Chrysler Dealership is the worst experience I have ever had. Went there on Friday March 2nd around 3pm for a broken Stem sensor on my right back tire, had a new stem sensor placed on my front right tire. The dashboard indicator said 2 low tire pressures. Assistant Manager in the Auto parts Department who indicated to me that a new stem sensor would be placed on my back right tire and that the dashboard indicator would be reset for $150. Around 1 hour later after seeing my car serviced and sensor placed the car sat for another hour. At 6pm I inquire about my car noticing others that came before me leaving the worst Auto Manager Greg stated to me that a diagnostic would have to be done on my dashboard indicator and would take an hour at $98 an hour I was upset and indicated to him that this was originally priced into the original price of $150 why should at pay extra when the car was serviced earlier and just sat for hours. I agreed to the $98. 5 hours later i was told that my car was ready (8pm) and he treated me in a hostile manner for voicing my objections to the services rendered. He then stated to me that 3 sensors were failing (mind you I came to this shop with only 1 sensor down), Greg then stated to me in a very nasty and hostile manner that i would have to pay in cash. I asked the receptionist for the Assistant Manager, Managers and Owners name to file a complaint because I came into this shop with 3 working tire stem sensors and was leaving with 3 failed sensors. Greg heard this and stated that he was the Assistant Manager and refuse to give me my car. Greg then in a very nasty manner offered to drive me to get cash. I was fearful because of his hostile and agitating manner I was force to call the Lawrenceville Police. Upon the police arriving I attempted to file a complaint because of possible vandalizing of 3 car tire sensors for the possibility of my purchasing 3# additional sensors and the refusal to accept my Debit Card for no apparent reason only because I objected. I paid for 1 sensor and to reset dashboard indicator. The sensor was placed but my dashboard indicator was never reset although I paid for this. Car recently had body work prior to car being turned over to this auto shop, when car was given back to me scratches to body.