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We were very well taken care of all thru the buying experience. Excellent service & appreciate all the help u guys do
This was the BEST car buying experience I’ve ever had. It was fast, easy and painless. The whole transaction took less than an hour compare to the hours and days it took with other dealerships that I had dealt with in the past. I also received numerous follow-up phone calls after taking ownership of the vehicle, which never happens with the other vehicles that I purchased elsewhere.
Wow, just wow! What a fantastic car buying experience I had at Crest! My husband needed to go from a 2WD Ford truck to a 4WD, preferably Chevy, so after a detailed search online, Crest had the exact truck we wanted at a price we could work with.
I called and got Josh on the phone and crossed my fingers while I asked if the Silverado on the website was still available. He asked me to give him 5 minutes to go physically touch it because another customer had been in earlier saying they would buy it, but they hadn’t come back yet. About 3 minutes later, Josh called back with the good news – the truck was there! I said we were on our way and would be there in 20 minutes.
As soon as my husband saw the truck, he was a goner. We sat down with Josh to see if we could buy it and despite a surprise credit issue, Josh and finance guru Sean had us with keys in hand in just over two hours. Oh, and did I mention it was the deal of a lifetime??
I have been involved in 12 car deals over the past 20 years and I have NEVER done one in two hours! From first contact to last handshake, our experience with Crest was truly excellent. I highly encourage anyone in the market for a new or pre-owned vehicle to absolutely shop Crest!
The sales person that I worked with was very straight forward and was great to work with. I’ve had a bad experience working with a car dealership in the past so I was a little hesitant to come to buy a truck at one, but after working with the salesperson at Crest I have a new view. Everything went just like it was supposed to and I was in and out in a truck that seemed to me to be a great deal. Thanks.
Compliments to Josh! He was exceedingly patient and helped us in every way possible during our selection process. He is knowledgeable about the various cars on the pre-owned lot and provided good information. Will recommend customers and will return when I need a new car!
Salesman was ok, did not know much, sales manager was a jerk. Watch out these guys will try to skin you, they give stupid payments showing an almost 10% interest when Cadillac is offering 2.9%, what a rip off, they offer thousands below blue book for you car in hopes to steal it, then are rude when you do not buy. I got out wihout a walletectomy and wend to Sewell in Grapevine TX, they are honest and I would recommend. Crest Cadillac not so much.
This place got it. They had a car online. I sent an email and they emailed me back. I went down there that day and talked to one of the Internet Managers. He let me take my time and look it over and we made the deal. I actually had fun buying a car for the first time. I have always been quick to tell when people do it wrong but these guys did it right and they deserve for people to know that they did a great job. Go and see them and buy your next car. I am not going to participate in the “Recession”!