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Stop!!!! Don’t waste ur time buying a car from these jerks !!! These guys e a joke it take 48 hours to get a credit response than while we wait I guess they play jack finally when u r trying to get a answer they send to voice mail getting the run around on promises that they can’t keep talk fast because they Love hanging up on u its like nobody saleing cars thank god this isn’t a hospital and the doctor were Rick Lang and Howard Silver because u would die they r RUDE, Misleading, UNPROFESSIONAL!!!!!! Disrespecting salesperson that I have ever came across in my life what happened to trying to satisfies ur customer!!! Rating Greeting 0,Honesty0,Timing0 answera0, promises0 treatment0 get better service from KIA !!
Do not use Don Rosen in Conshohocken unless you have no other choice. I recently purchased an R8 directly from the dealership. In addition to the car I also purchased multiple warranties: tire, auto glass, star shield, and extended service, for the car at the time of purchase. As I was not told otherwise, I assumed that Audi sponsored or at the very least supported these warranties. After just two thousand miles on my car, one of my tires would not hold air. When I brought the car in, I was told that the tire was too worn and replacement or repair would not be honored. I have never tracked the car or even used launch control. The miles were all put on as a daily driver, to and from work. I thus inquired that if indeed they were too worn after only 2000 miles, did this not indicate that there is a problem with the tires or their installation (the tires retail for about $600 each). I was then told that this was a third party issue and they would not honor the policy that they had just sold to me. In addition to the above I have found the staff to be very rude, unorganized, and unknowledgeable. They will do whatever it takes to get you to buy something, but refuse to honor any promises that they have made. There are many other Audi dealers in the area, give them your business.