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I am not pleased with my auto butler service. I have had the service for 1 and 1/2 years. My car has never been properly detailed. The door jams, hatch-back jams, spoiler, area around fog lights and fenders were never cleaned. My frist two services after staying in dealership (Lexus of Southside Atlanta)for 2.5 – 3 hrs, I had to bring my car back to be redone. Today, I had the same problem. I was told ,I could bring it back tommorrow. Yes, sure. Previously, I requested a refund for the balance of my services but no one ever followed up with me, ever after several calls. The service is no better than getting a car wash done by a 10 year old. Oil smugges and road debry remains on the car. This service is a rip-off and I do not recommend it to anyone.