Harte Nissan … a full service Nissan dealership … Hartford, Connecticut’s Award winning Nissan dealer. Serving Hartford, Connecticut. Harte Nissan specializes in serving the metro area’s of East & West Hartford, Elmwood and Hartford, Connecticut. Harte Nissan Firmly believes that Low competitive Nissan pricing, Superior service and our award winning employees will continue to earn your business year after year. Harte Nissan provides the best new and used car inventory for all residents of Wilson, Bridgeport and Hartford, Connecticut. Our knowledgeable sales staff will provide you with a no obligation * No haggle price quote up front.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Franco
My Harte Nissan Used Car Authority reviewSalesman Franco lied to me on numerous items, would not answer my questions. When I repeated my questions he got mad that I asked again he became aggressive & combative & still avoided answering. We wanted the car so I emailed management requesting he step in & the manager ghosted me then later said there was an issue with his email. We made an appointment with the finance guy (through Franco)to pick up the car & had to wait an hour before we could even go into the finance office because Franco double booked I emailed numerous people at Harte & in the end was offered about $125-$150 worth of free stuff (oil change & 1/2 off a replacement key) but I’d have at spend $$75-$100 to get it. When I shared my opinion that it wasn’t enough, I was told via email that they, “have used it as a teachable training moment for all staff involved. I hope your daughter enjoys her new vehicle.” That definitely left me unimpressed. Franco also told us he was out of state on a mini vacation the few days prior to our initial contact yet he didn’t wear a mask & encouraged us to take ours off. Needless to say I was disrespected & would suggest people shop elsewhere where customers are respected. Salesman Franco lied to me on numerous items, would not answer my questions. When I repeated my questions he got mad that I asked again he became aggressive & combative & still avoided answering. We wanted the car so I emailed management requesting he step in & the manager ghosted me then later said there was an issue with his email. We made an appointment with the finance guy (through Franco)to pick up the car & had to wait an hour before we could even go into the finance office because Franco double booked I emailed numerous people at Harte & in the end was offered about $125-$150 worth of free stuff (oil change & 1/2 off a replacement key) but I’d have at spend $$75-$100 to get it. When I shared my opinion that it wasn’t enough, I was told via email that they, “have used it as a teachable training moment for all staff involved. I hope your daughter enjoys her new vehicle.” That definitely left me unimpressed. Franco also told us he was out of state on a mini vacation the few days prior to our initial contact yet he didn’t wear a mask & encouraged us to take ours off. Needless to say I was disrespected & would suggest people shop elsewhere where customers are respected.
On a positive, Jose in finance was a pleasure to work with.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2006
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Vehicle make
NISSAN
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Service Technician
SLYVESTER
My Harte Nissan Used Car Authority reviewIT WAS QUICK AND EASY 😀 THEY GOT MY CAR IN AND OUT QUICKLY AND GAVE ME A VERY THUROGH REPORT. THE CAR DRIVES GREAT