Call Today! (877) 321-5064
Service: (877) 321-5041
3013 Mall Park Dr Dayton, OH 45459 | Map / Hours
Welcome to Matt Castrucci Kia
Stop by and visit us today at Matt Castrucci Kia, serving the Dayton,OH area. We are your local Kia new and used car, truck and SUV dealership. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
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Sales and service have always treated is right. 3rd Time.
Very professional and made the process fast, easy, and affordable.
We made an offer on a car, went back to take it to our mechanic to be checked. Manager had agreed on price. Our salesman did not arrive when he said he would and someone else bought the car while we were waiting for him. Other salesmen completely ignored us while we sat in the dealershp waiting. 5-6 men walked by us, sat at the desk where we were waiting, etc. and never even glanced at us. It was like we didn’t even exist!
They made everything easy and simple to understand while keeping a smile. Nicest dealership I have ever been to!
WE HAVE WORKED WITH TOM BEFORE AND HE WAS GREAT!
To start of, we will never get our car serviced here again, even though it means loosing the powertrain warranty. There is absolutely no excuse for terrible customer service and lazy employees that take over 40 minutes to do an oil change.
Today my husband and I came in for an oil change. My husband scheduled the oil change on the 15th of April.. It was set for 6 PM on 22 April. Granted, we did arrive early 5:20 PM, but we didn’t get to drive out of the Service area until 6:40 PM. That seems to be an excessive amount of waiting for something that takes 10-15 minutes for someone with sub-par skills. Dont you think?
At 6:30, after over an hour of waiting, my husband got fed up with waiting and walked into the shop to ask when our car would be finished. The hood our the car was still up and being worked on, however the ‘guys’ were just standing around the car bull shitting. This is unacceptable! After my husband asked, they got the car out within 10 minutes Why did it take my husband coming in to babysit the employees to get the car out of the service area and ready for us to leave? I wish I could give you names, but the service summary didn’t even have the technicians name on it. So I automatically surmise that it was just another person trying to get their work done half-assed without giving it the attention to detail it should have received. I would assume off the lack of professionalism that the oil change was not even done correctly.
I am upset that the service was so terrible and time consuming. This was pathetic. Why did we have to experience this?
Thanks for working with us. Very sweet and explained things well.
Excellent service! Professional, well informed, patient, and really took his time to discuss and review all of my options. I highly recommend Matt Castrucci! Sinse my purchase I had to go back two times with minor problems. They immediately took care of me. I greatly appreciated their sincere efforts to take care of me. They quickly resolved issue.
Great experience. Went to several dealers and this one was the best one!
Gordon was very efficient and pleasant. Overall excellent!
Josh, Cindy and everyone was amazing and helpful.
They made everything easy and simple to understand while keeping a smile. Nicest dealership I have ever been to!