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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Joel
My Hillside Honda reviewI was surprise to see that no hassle means no hassle at hillside Honda . Thank you!!! Joel and Jessie were good sales people and straight forward.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Gram Wong
My Hillside Honda reviewLove the fact that Gram and his Manager did not try to up sell me on warranties that I do not need or want. Very appreciated.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
sheretta corsey
My Hillside Honda reviewFirst I contact hill side honda n i talk to sumera n I tell her I will visit on a certain day,sumera was call n her associate sherette corsey was there,sumera come n greet me so is sheretta,both is very polite sumera leave for her desk n sheretta take over,sheretta was all ears to me ,listening to what exactly what I am looking for in the car and then come to with what suit me n my budget,thank u very much sheretta corsey I score u n sumera all star because u deserve it.u make my day..I will be sending ppl to come look for u when they going to buy…hill side Honda can’t ask for a better sale person sheretta was great..thank u..
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Masud
My Hillside Honda reviewVery, very happy with my new Cr-v. I shopped many car dealership for the best price, I’m a very wise shopper. Masud answered all my questions and made me feel very comfortable and gave me the exact car I was looking for. Thanks to Masud and Hillside Honda.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Benny
My Hillside Honda reviewThis is my second lease and I’m extremely happy I decided to come to this dealer other then my prior dealership who tried to rip me off… Will recommend, my sales person was smooth and fast straight to the point, and the managers are a delight.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Christopher
My Hillside Honda reviewI just got in to my new Honda Accord. Christopher was very helpful, helped me choose the right car for me and the staff was very friendly and helpful. I was a little scared because it was my very first new car. I am very satisfied and will recommend everyone to Hillside Honda.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shareef
My Hillside Honda reviewGreat experience. Smooth process and friendly staff the whole way through, no complaints and highly recommended.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Bobby
My Hillside Honda reviewIt was a nice experience. Our sales person Bobby Singh was excellent. We were very happy with our sales person to finance manger. Will be recommending to everyone. Thanks to everyone at Hillside Honda.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Sherette
My Hillside Honda reviewI was thoroughly pleased by my visit to the dealership. I had been in the market for a new car for a while now. I was little skeptic about car dealers as it was, so I needed some reassurance prior to my visit. I spoke to young lady over the phone and was assured a haggle free process. It coyld not have been more true. I met with Sherret who was great. She explained alot to me about the car and also worked out a good price. Thank you hillside honda
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
tony mejia
My Hillside Honda reviewi purchased a 2012 accord… am i couldnt be any happier witht his car and the rep that made my dreams come true…am so happy i juss wanna sleep in the car, if i aind had a place to live lmao… but this is a great dealer with a lot of great people..juss almost seem unrealistic how great of a mood, and kind everyone is… if i had to recommend someone , hillside honda is where you must go….
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shareff
My Hillside Honda reviewFinancing my second vehicle from hillside honda in less then a year. Got a great price for my Honda Odyssey 6months back went back and got a 2012 CRV. Great sales person and managers. Will be recommending to everyone
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Robert Shuler
My Hillside Honda reviewI would def. recommend every one from sales to finance were very helpful and nice. I just recently filed bankruptcy and it took them a few days but i got my car when other dealers told me I couldn’t. Thank you hillside honda
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
JUNE
My Hillside Honda reviewI FINALLY GOT MR CRV IT TOOL A WHILE BECAUSE OF SOME DELAY OR SOMETHNG BUT I FINALLY GOT IT AND IT WAS MUCH MORE HASSEL FREE THAT THE OTHER DEALERSHIP THE SALESPERSON KEPT ME INFORMED AS TO WHY MY CAR WAS BEING DELAYED AND I APRECIATED HIM NOT BS’ING ME IM VEY HAPPY AND WOULD RECOMEND TO ANY ONE
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
june
My Hillside Honda reviewwent with my dad to gt a car and they helped him out i went just so i can explain things to my dad and there was no need june explained clearly everything and did not hide a thing even when we went in for financing he was there making sure we understood my dad is not that young and i was afraid hey would take advantage of that but there was no such problem im happy my dad got his car and got a good deal
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tony curry
My Hillside Honda reviewVery happy took me a long time to decide but finally got my honda! And the great price was also what made me hsppy!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
rana
My Hillside Honda reviewwas really happy with my sales person ability to help me out my car was in the showroom and we drove home same day i was not aproved directly from honda but the finance manager called 4 other banks and got me aproved they did not give up on me when the other dealership did after 30 minutes. i will tell every one i know about htem
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shareef
My Hillside Honda reviewGreat service and the purchase of my vehicle was quick and hassel free. Thank You Shareef and Jc for your help and straight forwardness. I cannot express how happy I am and relieved that everything worked out just how you promised. Kudos to Hillside Honda and you both.
Sincerely,
Sandra.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
benny
My Hillside Honda reviewhad a great experience. Benny was a great sales
person. will def recommend Hillside Honda to anyone whose seriously considering buying a new car
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Joel S.
My Hillside Honda reviewAmazing service! Making the appointment was a cinch thanks to JC Fernandez who scheduled my meeting with Joel. Both are very friendly people. I would definitely recommend this dealership and these agents to friends!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
June
My Hillside Honda reviewThe timing could not have been better for me to visit Hillside Honda. I was about to go to another dealership that my co-worker had recommended. I called this particular dealership but I could never get a clear answer on pricing or if they even had the car I wanted. I called Hillside Honda after seeing them on the internet. All I can say is their customer service is impressive. Their dealership is impressive. The sale person June Torres was a joy to work with and his professionalism sealed the deal. Thank you so much to all the parties that worked hard to get me into my new Honda Accord. Have a Happy Holiday and a Happy New year.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mohammad
My Hillside Honda reviewI was recommended by my annoying cousin to look into an Accord because he got the base model which was affordable and he could not stop bragging about it. I actually liked the design and roomy interior and thought it was a great family car. I did my research on the car and walked in one day to this dealership and met the salesperson Mohammad Masud. He listened to everything I wanted and found the perfect color and model I wanted at a low price I can afford. After few hours we reached an agreement and there I was, the proud owner of a fully loaded Honda Accord v6 sedan. I thank Mr. Masud, the finance manager and the others I did not catch the name of. I can now have peace because I have the faster and more equipped car and my cousin stopped bragging.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rana
My Hillside Honda reviewThis is my third car with Hillside Honda. And my third lease as well.Love the dealership. Darryl was my sales person and Samira was my lease coordinator. She followed up with me time to time any questions I had was responded back in a timely manner. Very knowledgeable staff. Love my Honda Accord!! I would definitely recommend Hillside Honda to everyone.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Sherrette
My Hillside Honda reviewPainless, short process. I called the dealership a few minutes before arriving to make sure someone was ready to help me, and as soon as I walked in I was seen right away. Sherrette did a great job explaining everything to me, and I feel like I got a very fair deal. All in all, very impressed with Hillside.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Hillside Honda reviewThe experience was overall great I felt very comfortable with the decision of taking my business to hillside honda. They were very friendly and informative they made my first time buying a car easy. I would definitely refer other people to do business with hillside honda they won’t regret it.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Bobby
My Hillside Honda reviewMy experience with Hillside Honda was a wonderful one. No pressure in getting a car I don’t want, but, a team working hard in getting the car I did want. The whole environment is just friendly. If it wasn’t for my salesperson Bobby’s personality I might of made a purchase at a different store. After buying my Honda, Bobby gave me a courtesy call to see if all is well (of which was in perfect timing ’cause there was a minor issue with the car that they have resolved free of charge to me). Thanks Hillside Honda.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Wale
My Hillside Honda reviewI contacted them through the internet and was contacted by Virginia who was very friendly and very professional. There was no pushyness and was quoted a price right away.I went into the dealer over the weekend and to my surprise I drove away with my brand new Honda Civic within a few hours. The entire staff was fantastic and they explained everything to me in full detail. I will make sure to tell all my friends and family about Hillside Honda. Thank you so much I could not be happier
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mario Polanco
My Hillside Honda reviewThis is my second car with Hillside Honda. I am very happy that I am part of this dealership, friendly and knowledgable staff. Waiting time was quick, it was hassle free. Mario is very knowledgable with the product, and took care of me. I recommend Hillside Honda to everyone. Thank you.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Samira and Masud
My Hillside Honda reviewMy First new vehicle. Contacted Hillside Honda via Internet. Samira contacted me and answered all my concern and questions I had. I was aware that the car that I wanted was not in stock. Went in and she introduced me to Masud and I left a deposit and the car was located for me. Very, very satisfied with my purchase. Thank you Samira and Masud and the Hillside team. I recommand everyone to Hillside Honda.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Fernando
My Hillside Honda reviewFernando really took the time to answer all my questions. A car is a big purchase and it would be easy to get scared, but it was painless. Thanks, Hillside!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
June
My Hillside Honda reviewReally can’t say enough good things about my experience here, this was not the first dealer I visited but it was definitely the best and I will definitely be using Hillside Honda for all my future vehicle needs.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Joney
My Hillside Honda reviewReally satisfied with everything… Contacted dealership via Internet… Got all the information that I needed… Leased my new Pilot through Hilllside Honda.. One of the best team I worked with… Thank you…
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
shereff
My Hillside Honda reviewI was a first time buyer lookin for a honda civic. Called several dealerships and finally got hold of Hillside Honda. Samira helped me over the phone with all the detailed information. I was treated very nicely and professionally and with the help of shereff and samira now i’m a proud owner of a Honda civic!!! I’ll make sure that i refer all my family and friends to Hillside Honda! Thanks Hillside Honda for the great teamwork!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Masud
My Hillside Honda reviewI’m a very wise shopper, I shopped many dealership before I made my final decision. Called Hillside Honda and spoke to a young lady, who made me feel very comfortable and gave all the information that I needed. Was told the car of my choice was not in the inventory but they can locate the car. Came to the dealership knowing I will be waiting for the car for few days but got the price that I wanted. Masud my sales person was very honest and helpful, got a call two days later, my car was prep and ready for me to be picked up. Very satisfied with the whole process. I recommend this dealership to everyone.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Sherette
My Hillside Honda reviewI contacted Hillside Honda via internet. Within few minutes Samira contacted me… I was very intersted on a Honda Accord coupe, wasn’t sure if I wanted a new or a used car, Samira invited me to the dealership to go over different options. As soon as I got to the dealership she introduced me to Sherette, very knowlegable and answered all my questions and really helped me to make the right decission for me and now I’m driving a brand new Honda Accord coupe. Very satisfied with the service. Thank you Samira and Sherette. I will recommend Hillside Honda to my family and friends.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
mario
My Hillside Honda reviewok so first i was not sure if i could get a car because i dont have vey good credit and then when i got aproved i thought i was going to be paying alot on my sedan because i had very little money to put down put i got aproved and am only paying very little the sales person was great and the manager was very nice to me i am going to tell every one to buy a car from them !! AAAribaa Hillside Honda!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Jacob
My Hillside Honda reviewWe drove in spoke to a guy named Jacob whom was referred to us by someone we know, brought in my moms car for a trade, was very happy with the amount we got for it, got an unbeatable price on the new CRV did all paperwork while we were out doing our own things came back signed and drove off the best first time experience ever, other dealerships should learn their ethics and follow them. Peace!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
mario
My Hillside Honda reviewhe helped me from a trough z an im kind of dificult to help but he stood by my side and help me get my dream car thanks hillside honda i will tell every one about mario
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mario
My Hillside Honda reviewI’ve been in dire need of buying a car for the past month or so, and I’ve been checking out a lot of the dealerships in my area. I am so glad that this was my last stop. The people were extremely professional and welcoming. I was never pressured to buy a car a was treated great. At the end of the day I decided to buy a CRV form Mario (whom was exceptional) and it was the best decision ever. Thanks to everyone at Hillside Honda!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
patrick joseph
My Hillside Honda reviewI had an overall pleasant experience with hillside honda. The young lady on the phone was very helpful, and patrick was great. The whole process went really smooth. I was satisfied with the price I received and overall I do not have any complaints. I definately would recomend this dealership to all my friends, family, coworkers and anyone reading this.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Bobby
My Hillside Honda reviewWasn’t easy finding the CR-V I wanted, let alone at the price I wanted, but Bobby and Hillside Honda made it very easy. Will recommend for sure.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shareef
My Hillside Honda reviewI had previously leased from another dealership, this will be my 3rd Honda lease and I have to attempt. I have never been treated with so much respect and every one was so down to earth. I will def. Get my 4th car again from hillside. Shareef I’ll be seeing you in 36 months or sooner.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jacob Babadzhanov
My Hillside Honda reviewwe were looking for a car to fit our budget and were afraid to go to a dealership thinking they were going to milk us for all of our savings, but that wasnt the case here. We met Jacob through my friend who happens to know him from the community, upon speaking with on the phone we drove out to meet him. He provided us with excellent service and we were excited about getting our car. The process was so quick and easy that we didnt feel any pressure from him at all. Dealerships should have more salespeople like Jacob whose honest and put his heart into hiswork. We vouch for him but hey dont take our word for it see it for yourself. Hillside Honda rocks
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jacob
My Hillside Honda reviewI was shopping around for a new Honda Odyssey everywhere called up almost every dealer in the New York/New Jersey metro area got different stories and a bunch of broken promises. Left a deposit at Paragon Honda because they swore to me that I will be in the new car at a really low price, but after waiting for almost a month they called me told me the car wasnt available and they would need to.get it from a different dealership, a sister company I was like ok lets go but wait theres a fee for that of $750 destination on topof Hondas regular destination charge. Long story short they brought the car with almost 500 miles on it and tried.to sell it to me. I disagreed asked for my money back they refused saying that they got the car just for me, yeah right a very demanded car just for me, I told them fly a kite filed a dispute with my cc and got it back. Then I ran into a friend of mine who leased a car from a guy named Jacob B at Hillside Honda and was very happt with the deal he got, so again before going to Hillside Honda I called up a few places and gave them my friends car info to see if he got a good deal. Indeed nobody came close so I decided to call him. After we spoke he gave me bottom line prices which I was happy.and skeptical about. After that we met he ran my credit it took about 25 minutes or so he gave me the cars.vin number and told me I can go do my things and that he would call me when the car was ready, once again skeptical but I was like lets see where this would lead to, I learned my lesson the first time of leaving a deposit and didnt do so with Jacob and he was fine with it. Strange but true, about 3 or 4 hours later he called me told me everything was ready and that I should come by, I was waiting for a surprise, like a hidden fee or another story but no it was nothing like that. It was exactly like he said it would be nothing more. I was shocked took my time reviewing the contract since I financed the car and everything was there in black and white. Jacob where were you all this time lol. Anyways guys be sure to check him out I believe his ext.is 134 if im wrong just ask the operator. He made my purchase seem like I was buying something simple no wasting time sam day service at a price I couldnt find anywhere. God bless you Jacob. We will do more business in the near future and I will refer you.
P.S. Total time spent at dealership was less than 60 minutes. Record breaker, hes all in one
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mario Polanco
My Hillside Honda reviewI am all smiles:D. I have had the most pleasurable experience with my automobile purchase from Hillside Honda. I had been shopping for a new Honda Crv for about 2 months. I had been to other Honda dealers, but my visit was not as nice. I did a little research on the BBB and realized they had a fantastic rating compared to other Hondas. So I went on line and requested some information on the car. I was contacted by one of their internet sales rep, her name was Samira Khatun. She was very nice and very friendly. She set up an appt for me to come in and test the car. I was then greeted by Mario who was very helpful. He cut to the chase and gave me an offer I couldnt refuse. I ended up picking my vehicle the same day, and it did not take very long at all. I am so happy my family loves the car. The best part of my whole visit, was dealing with the employees of Hillside Honda. I will tell all my friend and family about this dealer.;)
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Mohammed Chowdhury
My Hillside Honda reviewOn Jan 8,2011,I went to Hillside Honda to purchase a car,was told that I needed more documents in order to qualify,I was also told to leave a deposit of $1,800 in hopes of finalizing a deal.However when I got home was unable to get the documents that would have finalized the deal.Then on Jan 20th,2011 they cashed my check that was left as the down payment and never got any permission to do so.Then when I called the sales person I was told that I have to wait for them to reprocess my funds which could take up to 7 days ,so I went into them and demanded a check be returned to me and Mr.Chowdhery told me he did not like my tone of voice and was willing to work with me but with my tone he would not.Mind you I have no car and they have my money and I am supposed to be cheerful.What a bunch of theives.I would never recommend anyone to that dealership,cause they are full of fraud,and they are a bunch of unprofessional sales people.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Joseph
My Hillside Honda reviewDO NOT GO TO THIS DEALERSHIP. Deceptive pricing. Games. Lies. These are all the things that are in-store for you if you decide to purchase a certified pre-owned car from them. To there credit when I discovered over $5000 of additional charges rolled into my finance they removed most of them. However I’m still stuck with a $1500 Lojack system they said was included that I have to pay for because they can not “uninstall it”
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Mohammed F. Chowdhury
My Hillside Honda reviewBased on my horrible experience at Hillside Honda, I will never shop there again nor recommend them to anyone I care about. There service was dreadful and the majority of the staff was heartless and care very little, if any, about their customers. I will be reporting them to the BBB which may hopefully bring their already low rating down lower. I hope to receive some type of satisfaction from this whole drawn out experience.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Mohammed F. Chowdhury
My Hillside Honda reviewHillside Honda provided horrible service in my purchase of a 2010 Honda Civic. My ordeal with them spanned over the course of 2 weeks which is still not yet complete. I previously purchased a 2008 Civic from Hillside Honda and was a frequent customer of their service department and arrived there for a scheduled 30,000 mile appointment on Saturday, 1/2/10. Part of the service required a battery check which I was told was ok and unfortunately found out it was dead on the following Monday 1/4/10. Curious as to why the battery was dead, I scheduled a follow up appointment with Hillside Honda at which point my vehicle was hit by another customer while in their possession. They took no responsibility in the matter and left me to handle the situation alone. I decided to trade the 2008 Civic and for a Hybrid model and was told they were discontinued which ended up being a lie. I was an emotional mess with all that had happened and ultimately taken advantage of throughout the entire sale process. I was given an extremely low trade-in value on the 2008 car, talked out of getting what I truly wanted, coerced during the finance meeting and spent almost 9hrs at the dealership the first night. I was told to come back the next day to complete installation of certain items despite leaving the dealership after 1am. The next day brought some clarity as I realized I had been taken advantage of in regards to the trade-in value and finance rate. I met with sales manager Mohammed F. Chowdhury who was very unprofessional. He made promises that he did not follow through with and asked me out to dinner. He passed me off to other sales people and even cancelled a meeting with him without notifying me in advance. My experience at Hillside Honda was by far the worst I have ever had. I found out after my time there that they were not accredited by the Better Business Bureau and had a C- rating. Their low score comes at no surprise after my time there.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Hillside Honda reviewAfter finding two used cars at Hillside Honda via AutoTrader, I called to make sure the cars were still on the lot. I was assured the cars were still there 15 minutes prior to coming into the dealership, though the person on the phone would not confirm the price listed online (probably because they have exhorbitant dealer fees, which actually ARE disclosed in the disclaimer section so make sure to ask). I rented a zipcar and went into the dealership and lo and behold, neither of the 2 cars were there. Then we had to wait for 20 minutes alone, while the person helping us came back with cars that either didn’t match our criteria, or were far, far out of our disclosed price range. I told him that because of their dishonest and deceptive internet sales, he was about to watch thousands of dollars walk out the door (we were going to spend about $11K in cash). I told him I understood this probably was not his fault and that the company policy is to blame, but he should relay that to his manager. He asked us to stay and tell our manager himself, but then made us wait again, so we left. We couldn’t have felt less important.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
steve frank
My Hillside Honda reviewWaste of time and effort.
Dishonest dealers
Different price every time you call them
major hidden fees
Not recommended at all