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I recently visited ‘Hyundai of Valley Stream'(599 W Merrick Road, Valley Stream, NY 11580) to lease a 2011 Elantra and had a horrible experience from the management and had to walk out feeling all humiliated and disrespected. I was working out my numbers with a sales person and the Sales Manager of the dealership walked in and told us that I need to give a yes or no right away or he would take away the sales person for other stuff. This was when the dealership was nearly empty with the customers. On this unprecedented move, when I asked him if he thinks I am wasting his time, he gives me a blunt yes and literally walked us out of the dealership. When I told him that I am feeling really disrespected and that I am going to file a complaint regarding the incidence, he just mocked me and handed me his business card.
Our numbers may have been off but I had hardly been there fifteen minutes, and to this moment I cannot comprehend why anyone, let alone a manager of a dealership would do something that outrageous. His explanation for their bloated quote for the lease was senseless and I guess these guys likes to cater to people who can’t even add 2 + 2, and as soon as you start working the numbers with them, and they get a sense that you know what you are talking about, they feel like they can’t screw you like they can generally screw people. Any how, that still doesn’t give him a right to insult people and to throw them out. If you are going to visit this dealership, please be careful of these guys.
The sales manager’s name is “David Anderson”, and his number is 516-561-8770. This is for ‘Hyundai of Valley Stream’ – 599 W. Merrick Rd., Valley Stream, NY 11580.
We had the most horrific experience in valley stream hyundai new car dealership. we dealt with a pretty nice salesperson that promised us certain items and incentives. made a deal with him, when returning to pick up our car after waiting over an hour we were introduced to the financial person a young boy named BRADLEY..He treated us like dirt, was disrespectful and downright rude. He slammed a door in our face and actually threw pens at us to sign the papers. he than proceeded to inform us after taking more money than agreed on that we were told those things “to make a deal” and laughed at us. It was a truly horribole experience that left me feeling violated and berated. Please go someplace else for your hyundais..this place should be closed!:mad: