Burien Honda is conveniently located in the greater Seattle area for both vehicle sales and service. If you are looking for a Honda dealer serving Tacoma, a Honda dealer serving Bellevue, a Honda dealer serving Seattle, or one right here in Burien, we’ll be happy to help.
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Honda of Burien – Dishonest, no ethics, liars and misleading customers. NOTE: This is a review NOT for Bodyshop but for SALES!!
We went to Burien – Honda driving for almost 1.5 hr.) to buy a Honda car. After we did the test drive etc. we were trying to settle down on the price but the deal didn’t work out for us. So we walked out around 9 PM. Kids were tired, we didn’t have dinner and what not. The next day – the whole day we worked with the sales rep. on the pricing etc. and we agreed on the price because they said that they would match the price quote. We were very clear what the price quote was for and the total cost (OUT OF DOOR) cost over the phone. The sales rep. went to their manager and the manager agreed and the sales rep. said very good and asked us to come on next day (almost the whole day was spent negotiating). We went there again, driving for almost 1 hour) with kids in the morning. They asked us to choose the color, my wife and I juggling with the kids finally settled on the color. Then they said they will bring the car out to the front and we looked at it and we were happy. Then they made us sit and we were doing the paper work one by one. That’s when the whole drama started. The sales rep. said that the manager started murmuring that they can’t give it to that price that they AGREED ON. My credit rating is 800+ just to put things in perspective. We said “but you called us saying that that’s the price”. He went back to the manager and the same story unfolded again. The sales rep said it’s low price. But I was saying “but you agreed on it” and called us all the way. He said “sorry”. All I was saying is “fine you don’t have to sell for this price” but you agreed on it. Eventually they backed out. They said “sorry we can’t give” and we drove all the way back 25 miles. They wasted my time. They don’t respect people’s time. They outright lie just to get customers into their dealership. They mislead the customers by saying one thing on phone and another thing when you get there. 0 – points for customer service from the manager. They use high-pressure tactics to get you to buy their car. The most disgusting thing is that they MISLEAD and LIE! I work in Microsoft and I have never seen this kind of outright cheating from any dealership. Anyway I ended up at TOYOTA, BELLEVU and got the best customer service and took a car from them. They were very conscious of your time, they treat you with respect. You go there once and see for yourself. I had every intention of buying Honda that day. I even went with my check book and credit card. My recommendation is that NEVER TRUST HONDA of BURIEN. I’m not going back there, the sales rep was a good guy but the managers are the worst, I will tell my friends never to go there driving all the way! I’m soon going to take a second SUV for my wife and guess what, it’s NOT going to be from HONDA.