Jim Coleman Honda serving Columbia Maryland offers great low prices and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Clarksville, Ellicott City, Baltimore, and Silver Spring. Our Expert Service & Parts staff assist our Maryland customers keep their Honda vehicles in great shape.
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2016
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Vehicle make
CR-V
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Service Technician
Steve
My Jim Coleman Honda reviewI bought a brand new CRV that turned out to have a defective windshield. When they replaced the windshield they scratched the car, chipped the paint, got grease on the interior, left glass in the car, damaged the cowl top around the windshield and didn’t seal it correctly. They tried to fix it by gluing the damaged cowl top to the windshield. They reseated the windshield, chipping it in the process. I made more than a dozen trips to the dealership trying to get them to make my new car right. They lied to me, didn’t return my calls and made unkept promises to reimburse me for the damage to the car and my time. I bought a maintenance package which I never used the package and never will. I will never allow them to work on my car agin and I will never return to this dealership. They refused to refund the price of the maintenance package or to pay for the damage they did to my car. I still have a chips in the windshield and the chip in the paint covered with touch up paint. Buy your Honda at O’Donnells or any place but here. Not a reputable dealer.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Joshua
My Jim Coleman Honda reviewI bought a used Mercedes GLK from these crooks. These people are fraud. Do not believe a word in their ads. They grossly misrepresent their vehicles, they charge you for stuff that doesn’t exist. These people lie, cheat and scam!! Stay away at all cost!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Johnny Hernandez
My Jim Coleman Honda reviewJohnny was very nice and patient when it came to purchasing my car. This was my first time to buy a car, so I had little experience prior to my meeting with Johnny on which car to buy and how much to pay for it. He helped me every step of the way and didn’t rush me at all through this experience. I was very pleased by his proffessionlism and concern for which car would be suitable for me. Overall, I was satisfied with my decision and I’m glad to know the salesperson who helped me was Mr. Johnny Hernandez.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Johnny hernandez
My Jim Coleman Honda reviewMy name is Maria Macairan, my purchasing experience was extremely pleasant. I would recommend all my friends, co-workers and family that are in the market for a quality car at an affordable price to see Johnny Hernandez, he is the best.
Please disregard the High to low. The sales person named Johnny Hernandez did not pressured me. I did not understand the question, Im sorry Johnny Hernandez
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jackie Cheng
My Jim Coleman Honda reviewI contacted Jim Coleman Honda via the internet and had all my inital questions answered quickly. Apparently, they randomly assign customers to one of their specialists on the internet team, so I lucked out! 🙂 Jackie Cheng was my salesperson and he was great. He was knowledgable, patient, and honest. The managers were okay and seemed a little more pushy than Jackie, but it was okay cause we mostly dealt with him. The atmosphere of the dealership was comfortable. My daughter happily entertained herself in the play area while we waited for the car to be cleaned.
We easily got to an agreeable price and I got the Honda I wanted. He was even great after the sale and made sure I understood all the fuctions and what I needed to know about the car. We felt bad cause we didn’t get to the dealership until the evening, so we kept him after hours. Even though he was supposed to leave work at 5PM, he waited for us to get there and stayed with us until 9PM to make sure everything was perfect.
I highly recommend everyone to contact Jackie specifically for their Honda needs. I saw him again at the Customer Appreciation Night Dinner and Q&A Session (which was nice of the dealership) and he again made sure all my needs were taken care of. Best car buying experience you could hope for.
Good luck to all on your car search! 😀
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Muhammad Nadeem
My Jim Coleman Honda reviewI went to buy a car and needed the best deal. My sales person Muhammad Nadeem found a nice car for a really cheap price. I will buy from here again and recommmend it.:)
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Kean Thompson
My Jim Coleman Honda reviewMr. Kean Thompson’s expertise and professional demeanor made this purchasing experience extremely pleasant. Mr. Kean Thompson provided excellent customer service. I would recommend anyone in the market for a quality vehicle at an affordable price without the hassles of pushy salesperson to go to Jim Coleman Honda in Clarksville, MD and specifically ask for Kean Thompson. He’s the best. 😉
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Muhammad Nadeem
My Jim Coleman Honda reviewI just went to the dealership to find a new car and I met the sales person Muhammad Nadeem. So he helped me in a very professional way. Also he recommended I try many different things to help me make my decision.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Kean Thompson
My Jim Coleman Honda reviewHello I got the BEST Salesman in car buying and salesmanship on this side of the Atlantic Coast. Kean Thompson provided the most gentle and courteous salesmanship a dealer could ask for. Kean displayed superb salesmanship and professionalism that is a rarity these days. Jim Coleman has one of the best “Special deal handler in it’s buisness. Thank You Rick, and Jim Coleman Honda, Clarksville MD, for employing well customer caring employees. May God bless all of the Jim Coleman family and team members, thank you in making me feel very “special” like family.
A very Happy and satisfied customer 07/03/2010
Deborah A Smith
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
sam
My Jim Coleman Honda reviewthe people at jimcoleman honda were great they beat odonnell and bowie sale price by $300…the team really cared about our purchase and satisfaction