Serra Honda is an Alabama Honda dealer serving the Birmingham area with New and Certified Pre-Owned Honda Sales, Service, and Parts. At Serra Honda, we pride ourselves in service and customer satisfaction.
Come visit Serra Honda and view our New Honda inventory of Honda Civic, Honda Accord, Honda CR-V, Honda Odyssey, Honda Fit, Honda Element, Honda Pilot, Honda Insight, Honda CR-Z, and Honda Ridgeline. We are your local Honda Retailer that is committed to bringing excellence and a positive experience to the buying and ownership of your new Honda vehicle.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
.
My Serra Honda reviewBEST CAR BUYING EXPERIENCE EVER. Everyone was super friendly, helpful, not puchy AT ALL, and just all around great. It was a great atmospher and eveyone was clearly happy to be at work and enjoyed their jobs and made me enjoy being there! From the laides in the internet to the salesperson then to the Sale Manager and F&I manager, THEY WERE ALL PLEASANT. I can’t wait to come back for service! I left with not only the perfect car and payments, but with some new friends as well! EVEYONE HAS TO BUY THEIR NEXT HONDA FROM SERRA HONDA!
Thank you for your business and for this enthusiastic review. At Serra Honda customer service and customer satisfaction are of the utmost importance and we are pleased we exceeded your expectations. We look forward to working with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers.
Regards,
Jackie Landers
205.949.5457
[email protected]
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Bill Ault
My Serra Honda reviewsalesman lied about the interest rate!!!!!! Do NOT go to Serra Honda in Ensley Birmingham, AL.
Please let me apologize for your experience with our dealership. At Serra Honda we value our customers and strive to provide them with honest and accurate car buying information. What you have described is not indicative of how we do business and I regret hearing this was your experience at our dealership. I would like to speak with you further about this matter, please contact me with the information below at your earliest convenience.
Regards,
Jackie Landers
205.949.5457
[email protected]
They don’t strive to be honest or a credible dealership! Do your homework first they have 11 complaints with the BBB & 7 with State Attorney General! We wish WE knew this before trusting their word and now paying for it!!! Buyer Beware!
If you look up the facts you will see this is how they run their business and that’s why there’s so many complaints. They can careless if they lied to you and they have no interest in making anything right. Reputable and credible they are NOT!
Was it really that bad? I bought today and it was honestly it was great. Everyone was beyond helpful and super friendly. I guess maybe you just cought them on an off day or something!