Stop by and visit us today at Van Horn Dodge Chrysler Jeep, your local Dodge, Chrysler, Jeep, RAM dealership serving Plymouth and surrounding areas. Here at Van Horn Dodge Chrysler Jeep, we carry new Dodge, Chrysler, Jeep, RAM, used cars, trucks and SUVs to fit every need. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Christian
My Chuck Van Horn Dodge reviewHonestly think they could’ve worked in more deals. Every time I asked for something like maybe a little more than 20 dollars of gas because I live 100 miles away was very disappointed with that. Did like that they threw in a second set of keys though.
James,
Thank you for taking the time to review Van Horn Chrysler Dodge Jeep Ram online! i apologize that your experience here was not a better one. our customer’s happiness is our number one priority and we appreciate you bringing your concerns to our attention. For your convenience i have sent you a gas card. If you have any further questions or concerns please feel free to contact me.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Justin
My Chuck Van Horn Dodge reviewThe buying process went very smoothly. Justin worked really hard to find me a reliable vehicle that had as many of the features as I was looking for and was still within the price range I was looking to spend. I greatly appreciate his willingness to be conscious of my budget and not try to force a more costly vehicle on me like most salesman would. I would definitely recommend Van Horn Dodge to friends and family. I am confident that I will be happy with my new car and will be back again for a new one in the future.
Jen,
Thank you for taking the time to review Van Horn Chrysler Dodge Jeep Ram Online.I am happy to hear that you enjoyed working with Justin and that he was able to get you into a car that fit your needs. Please feel free to contact Justin or myself with any questions or concerns.
Thanks again!
Brittany R
Customer Relations
800.236.0151
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Evan
My Chuck Van Horn Dodge reviewIt was great working with Evan and i am very happy with my new van.
Chris,
thank you for taking the time to review Van Horn Chrysler Dodge Jeep Ram Online!I am glad to hear that you enjoyed working with Evan, and that you left in a vehicle that you love! Please contact us with any questions or concerns!
Brittany R
Customer Care
800.236.0151
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Justin
My Chuck Van Horn Dodge reviewJust at Van Horn in Plymouth was very helpful he was not pushy at all and gave us the ideal situation for what we were looking for. We were given a referral discount as educators.
Kyle,
I am happy to hear that Justin did everything possible to meet your needs. We want to make the buying process as seamless and hassle free as possible. I am happy to hear we are living up to that promise. If you have any further questions or concerns please feel free to contact us.
Customer Care
800.236.0151
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
christian
My Chuck Van Horn Dodge reviewvery good transaction… easy to work with! good pricing!
Scott,
Thank you so much for taking the time to review Van Horn Chrysler Dodge Jeep Ram online! I am very happy to hear that you enjoyed your experience with us. If you have any questions or concerns please feel free to contact us.
Customer Care
800.236.0151
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Justin
My Chuck Van Horn Dodge reviewVery patient and helpful with all of our questions.
Mary,
I am glad to hear that Justin was able to help you in selecting the perfect vehicle for your needs. We pride ourselves on top notch customer service, and i am glad to hear we lived up to that promise. If you have any further questions or concerns please feel free to contact me.
Thank you,
Brittany R
Customer Relations
800.236.0151
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
joshua devriend
My Chuck Van Horn Dodge reviewI really was at ease with Joshua’s honesty. I would recommend Van Horn to anyone.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewCame in after a friend referred us and had a wonderful experience! Josh was very helpful and answered all of our questions. We love the atmosphere at Van Horn Dodge!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewCouldn’t be happier with the transaction.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewI talked to Jenny Jagla before visiting and she was very helpful. Finance was very helpful, and Justin was a low-pressure salesperson.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewWe feel like we had a very good experience here at Van Horn Dodge!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewWe were very pleased with everyone we came into contact with. Christian, Roy and Collin were extremely accomodating. We had a wonderful experience at Van Horn’s and will be certain to spread the word.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewThey were very easy to deal with and made the buying experience fun.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewMark did a fine job he answered my questions and was pleasant
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Chuck Van Horn Dodge reviewExcellent customer service! I will be back for every vehicle from now on! Thanks!!!!!
Hi Michael,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. We look forward to working with you again! If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Paul
My Chuck Van Horn Dodge reviewI am visiting Van Horn because of an issue from a previous vehicle and I couldn’t be more happy with how they corrected the problem.
Hi Tonya,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
christian and brian
My Chuck Van Horn Dodge reviewno comment . enough said
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
justin
My Chuck Van Horn Dodge reviewgrate price on my truck
Hi Nick,
Thank you for your review. I was delighted to hear you enjoyed your overall experience. At Van Horn we offer our customers the two most important things: Low Prices and Large Selection. I’m happy to hear you were pleased with our selection and the final price on your truck.
Once again, it was a pleasure to assist you with your purchase. If there is anything you need, feel free to contact us at 920-893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
christan
My Chuck Van Horn Dodge reviewpleasant to work with from start to finish, offered to pick me from milwaukee to plymuoth location not many dealers offer this
Hello Leng,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I am glad you had a pleasant buying experience.
At our dealership, our relationship continues after your purchase. We complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have ever any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jorren
My Chuck Van Horn Dodge reviewOverall, I had a very good experience here. I appreciated the care and warmth of the sales staff, and I appreciated the reasonable prices offered by Van Horn. One small concern I had was that the parts used in the accident repair were specifically claimed to be OEM, but an inspection showed that they probably weren’t officially OEM; I would have appreciated clarity and honesty on this at the beginning. Otherwise, I had a very good experience here. Thanks!
Hi Brandon,
Thank you for choosing Chuck Van Horn Dodge for your recent van purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience!
I apologize for the miscommunication about the accident repair, but I am glad we were able to clarify everything for you.
Once again, it was a pleasure to assist you with your purchase. If there is anything you need, feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Christian then ADAM...
My Chuck Van Horn Dodge reviewThis was our second time dealing with Chuck Van-Horn Jeep.Our first time was an excellent experience with Christion and Brian. NO Pressure,saw many different types of cars,treated with respect & courtesy with no pressure to buy. We even had our picture taken with Christion.
Our second time we felt disrespected, more a less looked upon as wasting their time. They only shone us one new 2013 jeep. We took a test drive and liked all the special features.
We feel that Van-Horn Jeep took advantage of us (Adam to be exact). We filed a complaint with the jeep company with all our documents,statements from an employee, and several case workers at the jeep company. We have never been treated this horrible attitude from a person like ADAM. He would be fired so fast for his mouthful words to a customer.
As of today we are still dealing with this awful inconvenience of paying big monthly payments, lies that we received all the right features,mixed up paper work leaving us unable to get insurance.
How would any one like to be in our position?
I feel sorry for you. this dealship doesn’t know the first thing about class, they only wanna take u for a ride like they did to me and my family. but I fought back and won .sold a car to us with open recalls on it. problems with starting it. van was in an accident and was not on the car fax or accue check, jee wonder how that happen. I would agree with u, don’t know how they continue to get awards when they could care less about the customer and only care about the money.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
mark
My Chuck Van Horn Dodge reviewthis is my second car with van horn.I do love my first, hence the reason i’m back for my second car.
Hi Crystal,
Thank you for your review. I was delighted to hear you had such nice things to say about your experience. You are truly one of our most loyal customers, and it is always a pleasure to serve you. I want to assure you that we will continue to do all we can to support your confidence in Chuck Van Horn Dodge. Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 920-893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Justin Simmons
My Chuck Van Horn Dodge reviewOverall, it was a good experience. It was a little bit of a long process–took longer than I had expected. I had to wait quite a bit. Justin is a good sales man and treated me well. He answered all of my questions and was real nice!
Hi Sandra,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I am glad that Justin made your buying experience pleasant.
At our dealership, our relationship continues after your purchase. We complete the car-buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you ever have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
mark
My Chuck Van Horn Dodge reviewmark went out of his way to make this deal happen
Hi Sue,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. I am glad to hear that Mark found you a good deal! If you have any questions or concerns, feel free to contact us at 800.236.0151. Thanks again!