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I entered Hillyers Stayton Ford in late December. I was forced by a family member to go Truck shopping because my old Truck kept giving me problems. It was paid off so I was hesitant to get another Truck payment. When I first arrived at the Hillyers, I was greeted immediately and was introduced to a bubbly guy named Andrew. As stated before, I really wasn’t interested in buying a truck, but I knew the truck I wanted to see . Andrew immediately got the keys to a beautiful Ecoboost F150, so I could take it for a test drive. Before the test drive, Andrew explained everything about the truck. I was impressed that he was so knowledgeable. I LOVE THE TRUCK, but I didn’t want to deal with a pushy and deceitful sales person. I met deceitful people at a dealership a few years ago, so I was ready for lies. IT WAS NOTHING LIKE THAT WITH HIM. We laughed, talked about family and friends, talked about my second choice with another brand, benefits of a new truck, and my budget. It didn’t take all day ( about 3 hours).. I purchased my first brand new truck I couldn’t get it the same day because they didn’t have the color I wanted… When I picked up the truck a few days later, I met a happy Andrew again. He helped me learn all of the features in the truck. I am not a technology person so I asked ALOT of questions , but he was extremely patience. Long story short – I had a really good experience at Hillyers Stayton Ford and as I drive my truck around and people see where it was purchased I find out more and more good things about the Hillyers dealerships. In a few years, I will definitely purchase another truck from this dealership. If you go, ask for Andrew Evans. I love great customer service. I am telling everyone lol…
Its hard for me to believe that anyone could have given Hillyers a poor review. In my experience as well as my family, friends etc we have had nothing but positive experiences with Hillyers Ford. Thanks Daisy and Team.
Thank you so much Pat for the kind words.
Do not waste your time at Hillyer’s Mid-City Ford in Woodburn, Oregon. They tried to scam us, and we are not the first! Vehicle price was listed at $30,747 on their website. On the vehicle the tag showed the price to be $29,747. We made four visits to the dealership. On the first visit we arrived after hours and did a visual inspection of the vehicle, noting the green sales price hanging from the rear view mirror which read $29,747. On 7/27/2010, over one month later, we returned to the dealership and met with Jay, salesman, who verified the asking price of the vehicle. On 7/29 we returned to the dealership and made an offer on the vehicle. The sale price was verified; however, the dealership offered $850 below low trade in Kelly Blue Book on our trade in, so we left without purchasing the vehicle. On 8/1 we returned to the dealership to discuss purchasing the vehicle cash, without the trade-in. We called ahead. The salesman, Jay, returned our call and again verified the price as $29,747 plus $50 tags and $200.00 title fee. We spent 90 minutes on paperwork. When it came time to sign the final paperwork and write the check the sales manager, Bill, stated that he was just informed by the owner that the price had increased $2,000.00 and that he could no longer honor the advertised price. We left without purchasing the vehicle. When I contacted the Oregon Attorney General’s Office, I was told that three similar complaints have been filed recently. Buyer beware: Take your business elsewhere!
Keywords: Leo Hillyer, Hillyer’s Mid-City Ford, Bill Gallagher, Jay Hyer, Dealer, Ford, Expedition, Expedition EL, F150, F250, F350, F450, Dually, Woodburn, Oregon, Salem, Portland, Central Oregon, Unethical, Ethics complaint, Scam, False Advertising, Bait and Switch, Complaint, Review.