You have many demands on your time, and we want to make service as convenient as possible. QuickLane has longer hours – including Saturday – and you can wait if that meets your needs.
We believe in fixing it right the first time, and we employ people fully trained in our state of the art equipment.
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By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Chris
My Pacifico Ford reviewBEWARE of @pacificoford IN PHILADELPHIA. NO SERVICE AFTER THE SALE!!! READ THE SERVICE REVIEWS. THEY WILL SCREW YOU ROYALLY. Bought a new Escape four weeks ago. Brought it in for minor adjustments. They damaged the car while in their service bay, shattering the back liftgate and window. Did not give me loaner. Instead, sent me to Enterprise to get a low level compact car. Car was in shop five days. Picked car up with glass still all over the inside, liftgate improperly installed, not flush with car, does not make a seal, rubber seals sticking out of it, molding barely hanging on. Just now, I opened the liftgate and the inner panel came crashing down on me, covering me in glass shards. The shoddiest workmanship I’ve ever seen. Service Manager, Terry Morrison, said he personally cleaned out my car and made sure it was ready and pretty much sent me on my way. If this is the kind of service you get from a service manager, that is a BIG indicator of how you will be treated at this dealership. Oh, and the minor adjustments I originally brought the car in for, not completed. Pitiful service!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Maurice Smith
My Pacifico Ford reviewVery smooth shopping experience. Sales Rep Maurice Smith was a pleasure to work with. No pressure sales at Pacifico. Loved it.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rocky
My Pacifico Ford reviewOur salesperson Rocky was more than helpful. He took care of all of our needs and worked hard to find our best deal. Rocky is very personable and made our car buying process as easy as possible. Also the spinning wheel was a great way to bring energy and fun to the sale. Rocky was the Grandmaster of the wheel and made the whole showroom exciting including all the other salespeople and customers. We won a T.V. and that just made it even better. This was the third vehicle purchased from Pacifico and will be shortly purchasing our fourth. Thank you Rocky and Pacifico Ford!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Dan
My Pacifico Ford reviewDan Staley is a car salesman whose expertise has always proven to be reliable. Recently I explained to him my car preferences and he found the perfect one to meet my needs. He never fails to amaze me. He handled the financial negotiations and I was able to leave with my new vehicle on the same day. He is Numero Uno in cars sales!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rocky
My Pacifico Ford reviewI was very pleased with my overall experience at Pacifico Ford. My sales professional, Rocky DeGregorio, was a pleasure to work with and made the entire buying process painless and enjoyable. He was extremely patient and listened to all my concerns. I never felt rushed or pressured, and left the dealership feeling comfortable with my decision and thankful to know the Rocky would be there should any issues arise. I will definitely return for business to this dealership, and love knowing that I now have a car dealership/sales professional that I can trust.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike Henkin
My Pacifico Ford reviewI have parchased My last 4 cars At Pacífico Ford due to their outstanding profesaionalism and their unbelievable sales team. Mike Henkin always goes above and beyond to get his customer exactly what they want At a price they are comfortable with. He doesn’t waste anyones time & makes sure your satisfied before signing anything. Pacífico Ford rises above all the rest due to the team they have in place. I’d recommend Pacifoco and Mike Henkin to everyone!!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Eddie
My Pacifico Ford reviewEddie was able to get me an electric hybrid well within my budget. I love it! Thank you so much for working so hard..
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike
My Pacifico Ford reviewThe people at the dealership are friendly and professional, and were keen for me to leave with what I came looking for. Got a great deal on exactly what I needed, and would happily work with the staff there again.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Earl Hill
My Pacifico Ford reviewMr.Hill made my car buying experience a great one. He treated me fair and got me the best deal!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Will
My Pacifico Ford reviewI would recommend my family and friends to purchase their next vehicle from Will Comar. Will was very very helpful in helping me decide on the vehicle that purchase
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
chris watson
My Pacifico Ford reviewgreat experience with pacifico ford found the perfect car and really loved the service
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
chris watson
My Pacifico Ford reviewI came into pacifico ford to look at a car and I was greeted by chris watson he was very knowledgeable of the ford product.he was very polite and helpful and was able to answer all the questions I had about the vehicle.I intend to return this week to purchase the car
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike
My Pacifico Ford reviewPacifico made my first car purchase unforgettable and possible! Couldn’t have been an happier with there amazing customer service and persistence to find me the best deal possible!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Earl
My Pacifico Ford reviewEarl Hill of Pacifico Ford was truly the epitome of excellent customer care and service. Earl’s amendable personality definitely made my first car buying experience painless, fun and enjoyable. Earl is charasmatic, attentive, knowledgeable and courteous, everything a car sales consultant should be! I will 100% confidently refer Earl to my friends, family, neighbors, co-workers and anyone I encounter! I ABSOLUTELY LOVE my 2012 Ford Escape!!!!! Thanks Earl!!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike
My Pacifico Ford reviewI just recently leased a 2015 Ford Explorer from Pacifico Ford. I had an overall great experience. Mike was helpful from the time I walked in the door until the time I left. He was able to answer all my questions and was very knowledgeable on the SUV I was interested in.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike H.
My Pacifico Ford reviewPaid the price I wanted for the car I wanted. I shopped 4 other dealerships and none wanted to compromise on a fair price. I am very happy with my experience.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jorge
My Pacifico Ford reviewWe decided to bring our 8 week old boy car shopping with us. We went to Pacific Ford in Philadelphia. The sales person was extremely patient. He listened to our concerns and asked questions to get to know us better. The manager (who just came over to say hi) walked us to an empty conference room for me to breastfeed in. They made the car buying experience pleasant and comfortable for our family. Jorge Ago store was extremely patient and kind. He asked us questions to get to know us better. He listened to us when we told him we had done our research and already knew what we were looking for. He didn’t try to pressure us into buying something we didn’t want.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike Henkin
My Pacifico Ford reviewThe Pacifico Ford team (Mike Henkin, Brittany Defeo, Bernard Jones and Chad Gilbert) were all outstanding to meet our needs and expectations, a special thank you to our Sale Rep., Mike Henkin for all of his time and assistance, he was wonderful and helped us to meet goal expectations and provided the best customer service, thanks Mike!!!!!Your the Best….
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rocky
My Pacifico Ford reviewGreat experience and very professional. I would highly recommend this dealership.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
JORGE
My Pacifico Ford reviewJORGE AGOSTO was my salesman and I must say he was the best salesman I have every dealt with. He was very knowledgeable, polite and organizated. YOU ARE VERY LUCKY TO HAVE HIM ON YOUR TEAM. My whole experience at your Dealership great. Keep up the good work.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Earl
My Pacifico Ford reviewEarl Hill was professional and went above and beyond my expectations. Would recommend Earl and Pacifico to anyone that is in the market for a new or used vehicle.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rocco, Charles
My Pacifico Ford reviewNeal, Charles and Rocky were great! They understood exactly what I was looking for, and actually gave me a few new ideas. I am very pleased with my new F150 and will be returning to Pacifico in the future. Thanks for making my purchase a fun experience!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike H
My Pacifico Ford reviewI love Mike H.! He was honest with us and very straight forward. Usually when you go to a car dealership they make you test drive the vehicle first and then tell you that you’re not approved. Mike’s mission is not to break our hearts. He wants you to know what you can afford or can’t afford before you test drive a car. It took us about a week but we got that car that we know we needed. They worked tirelessly to get the deal complete and it was worth it in the end. Pacifico Ford is where it’s at – great service, great cars. The first time we drove the car was when we drove it home!!! We never test drove it. We felt that safe with them. Their ‘Engine for Life’ program is fantastic. Can’t wait to see if we will ever need it!!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
DES
My Pacifico Ford reviewTHE WHOLE EXPERIENCE WAS GREAT.DES WAS GREAT. HE DID NOT PRESSURE ME, JUST EXPLAINED EVERTHING ABOUT THE CAR AND ALL THE FEATURES. HE JUST MADE ME FEEL VERY COMFORTABLE IN MAKING MY DECISION TO LEASE THE FORD FUSION.